Norwegian Speaking Customer Service Agent for Telecommunications

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European BPO staffing, we specialize in facilitating career-defining opportunities for professionals seeking to excel in dynamic, high-growth industries.

Job Overview

We are currently sourcing exceptional talent for a Norwegian Speaking Customer Service Agent for Telecommunications position in Spain. This is an unparalleled opportunity to advance your career while enjoying the Mediterranean lifestyle through our exclusive portfolio of Norwegian-speaking jobs.

Key Responsibilities

- Deliver expert support to customers regarding telecommunications services, connectivity, and hardware troubleshooting.
- Manage high-volume inquiries via phone, email, and live chat, ensuring first-contact resolution within the telecommunications sector.
- Maintain a deep understanding of mobile and fiber-optic service plans to provide tailored recommendations to Norwegian-speaking clients.
- Escalate complex technical telecommunications issues to specialized departments while providing timely status updates to customers.
- Build and sustain long-term customer loyalty through proactive communication and professional advocacy for the brand.
- Collaborate with cross-functional teams to streamline telecommunications service workflows and enhance overall user experience.
- Accurately document customer interactions and technical resolutions within the internal CRM database.

Requirements

- Native or fluent Norwegian (spoken and written) is mandatory for this telecommunications role.
- Professional proficiency in English to engage with our international team members.




- Valid EU passport or a valid work permit for Spain.
- Proven customer service experience, ideally within the telecommunications industry or a high-paced digital environment.
- Strong technical aptitude with a passion for emerging telecommunications technologies.
- Commitment to excellence and an aptitude for solving complex customer challenges.

What We Offer

- Competitive Monthly Salary
- 2 Extra Salaries Per Year (13th and 14th salary)
- Monthly Performance Bonus
- Fully Paid Relocation Package (flight, transfer, hotel)
- Comprehensive Health Insurance coverage
- Fully Paid Training programs in the latest telecommunications software
- Excellent career progression paths within the industry in Spain
- And Much More...

Life in Spain

Embarking on one of our Norwegian-speaking jobs in Spain provides more than just a career step; it offers a lifestyle defined by sunshine, ancient history, and vibrant culture. Living in Spain allows you to experience a perfect blend of professional development and a relaxed, Mediterranean work-life balance that is simply unmatched.

With a fully supported transition, you will find that Spain is the idóneo destination for your next professional chapter. From world-renowned cuisine to the welcoming local community, relocating to Spain ensures your personal quality of life is as rewarding as your new position in the telecommunications sector. We invite you to discover why so many professionals choose to pursue jobs in Spain with the support of Mercier Consultancy Group.

How to Apply

Are you ready to elevate your career? Click "Apply Now" to submit your application for this Norwegian Speaking Customer Service Agent for Telecommunications position in Spain and join our growing team. We look forward to reviewing your profile.

Best regards,
The Recruitment Team at Mercier Consultancy Group

📌 Norwegian Speaking Customer Service Agent for Telecommunications – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España