Slovak Speaking Customer Service Agent for Online Marketplace

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across Europe. We take pride in facilitating professional growth by bridging the gap between exceptional candidates and industry-leading integral brands through our expertise in recruitment and human capital solutions.

Job Overview

We are currently looking for a motivated professional to join our team in the Retail (Online & Offline) sector. This Slovak Speaking Customer Service Agent for Online Marketplace position in Spain offers a unique opportunity to provide premium support to customers while enjoying a vibrant Mediterranean lifestyle.

Key Responsibilities

- Provide high-quality support to customers of a leading online marketplace via phone, email, and chat.
- Assist retail clients with order inquiries, product information, and post-purchase support.
- Resolve complex issues regarding online retail transactions to ensure maximum customer satisfaction.
- Maintain a deep understanding of our client's retail product catalog and marketplace policies.
- Collaborate with internal teams to streamline the customer experience across both online and offline channels.
- Document all interactions accurately within the CRM to track retail trends and service performance.
- Contribute to the continuous improvement of service delivery in this fast-paced retail environment.

Requirements

- Native or fluent Slovak (spoken and written) is essential.
- Professional proficiency in English to navigate internal company systems.
- Valid EU passport or work permit allowing for employment in Spain.
- Previous experience in the Retail (Online & Offline)



industry or customer support is preferred.
- Strong problem-solving skills and a passion for delivering a premium retail experience.
- Ability to thrive in a remote work environment while remaining connected to our office culture in Spain.

What We Offer

- Competitive Monthly Salary
- Fully Paid Training programs to ensure your success in the retail sector.
- Comprehensive Health Insurance package.
- Fully Paid Relocation Package (flight, airport transfer, and hotel accommodation upon arrival in Spain).
- Monthly Performance Bonus to reward your dedication.
- 2 Extra Salaries Per Year (13th and 14th salary) as part of the standard labor regulations.
- Career development opportunities in one of the most sought-after Slovak-speaking jobs in Europe.

Life in Spain

Embracing one of our many Jobs in Spain means choosing a lifestyle defined by sunshine, ancient history, and world-renowned hospitality. Spain offers a perfect harmony between professional achievement and personal well-being, where you can enjoy beautiful beaches, vibrant nightlife, and a welcoming culture during your downtime.

Relocating to Spain is a life-changing experience that guarantees a high quality of life. From the Mediterranean diet to the endless cultural landmarks, living in Spain provides an unparalleled backdrop for your professional journey. Join our team and discover why so many professionals choose the Greek lifestyle for their international career.

How to Apply

If you are ready to take the next step in your career with this Slovak Speaking Customer Service Agent for Online Marketplace position in Spain, we encourage you to click 'Apply Now' to submit your CV. Our team at Mercier Consultancy Group looks forward to reviewing your application and helping you find your next great professional challenge.

📌 Slovak Speaking Customer Service Agent for Online Marketplace – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España