Norwegian Speaking Customer Service Agent for Public Sector Services

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier integral talent and industry-leading organizations. As a leader in European recruitment and BPO services, we take pride in placing exceptional professionals into rewarding career paths across the most dynamic sectors in Europe.

Job Overview

We are currently seeking dedicated professionals for a Norwegian Speaking Customer Service Agent for Public Sector Services position in Spain. This critical role allows you to make a tangible impact by assisting citizens with vital government services, making it one of the most rewarding Norwegian-speaking jobs currently available in the region.

Key Responsibilities

- Provide high-quality support to citizens navigating government and public sector digital portals.
- Manage inquiries via phone, email, and chat with professional precision and empathy.
- Ensure compliance with strict data protection and confidentiality regulations inherent to the public sector.
- Maintain detailed documentation of citizen interactions within the government service database.
- Collaborate with internal departments to troubleshoot complex administrative or technical issues.
- Represent public sector values by delivering clear, concise, and helpful communication to all constituents.
- Participate in ongoing training to stay updated on shifting public service policies and digital workflows.

Requirements

- Native or fluent Norwegian (spoken and written) is mandatory.
- Valid EU passport or valid residency/work permit for Spain.




- Strong digital literacy and the ability to navigate complex administrative systems.
- Professional demeanor suitable for a Government & Public Sector environment.
- Excellent problem-solving skills and a commitment to public service excellence.

What We Offer

- Competitive Monthly Salary
- 2 Extra Salaries Per Year (13th and 14th salary bonus)
- Monthly Performance Bonus
- Fully Paid Training on Public Sector protocols
- Comprehensive Health Insurance package
- Fully Paid Relocation Package (flight, transfer, and initial hotel stay)
- The opportunity to join a diverse community of professionals in one of the most sought-after jobs in Spain.

Life in Spain

Embracing a new chapter in Spain offers an unparalleled lifestyle characterized by Mediterranean sunshine, rich historical heritage, and a vibrant social culture. Choosing one of our Norwegian-speaking jobs in Spain means trading the northern chill for a warm climate and a welcoming atmosphere that balances professional growth with an exceptional quality of life.

From the world-renowned local cuisine to the breathtaking coastlines, living in Spain provides a unique opportunity to recharge and explore. Our fully paid relocation package is designed to ensure your move to Spain is seamless and stress-free, allowing you to settle in quickly and thrive in your new Norwegian Speaking Customer Service Agent for Public Sector Services position.

How to Apply

If you are ready to advance your career with a premier firm and embark on an exciting international journey, we invite you to click Apply Now to submit your application. We look forward to reviewing your profile and helping you join the Mercier Consultancy Group team!

📌 Norwegian Speaking Customer Service Agent for Public Sector Services – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España