Slovenian Speaking Customer Service Agent for Energy & Utilities

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite talent with industry-leading corporations across Europe. We specialize in bespoke recruitment solutions, ensuring our candidates find long-term professional success in some of the most dynamic environments available today.

Job Overview

We are currently sourcing exceptional talent for a Slovenian Speaking Customer Service Agent for Energy & Utilities position in Spain. This is a unique opportunity to join a growing sector, offering a career path defined by professional development, stability, and the chance to live in one of the most vibrant Mediterranean hubs.

Key Responsibilities

- Provide high-level support to customers regarding their energy accounts and utility billing inquiries.
- Explain complex energy plans, pricing, and service agreements to Slovenian-speaking clients with clarity and professionalism.
- Troubleshoot and resolve customer complaints related to energy supply and distribution services.
- Maintain accurate records of customer interactions within the utility management system.
- Collaborate with internal departments to ensure seamless service delivery for energy consumers.
- Stay updated on regional energy market regulations and company policy changes to provide accurate information.
- Contribute to the efficiency of the Slovenian-speaking jobs team by consistently meeting performance quality standards.

Requirements

- Native or fluent Slovenian (spoken and written) is mandatory for this role.
- Professional proficiency in English to communicate within our international office environment.
- Valid EU passport or a valid work permit allowing employment in Spain.
- Previous experience in energy, utilities, or high-volume customer service is considered an advantage.
- Excellent analytical skills,



especially when handling utility account data and billing structures.
- Strong empathy and communication skills, essential for managing client relationships in the energy sector.

What We Offer

- Competitive Monthly Salary with 13th and 14th salaries paid as annual bonuses.
- Comprehensive monthly performance bonus based on quality and efficiency metrics.
- Fully Paid Relocation Package including flight tickets, airport transfer, and initial hotel accommodation in Spain.
- Professional training programs tailored to the energy and utilities industry.
- Full private health insurance coverage.
- A multicultural work environment that supports career growth for those pursuing jobs in Spain.
- Exclusive discounts and community support to help you settle into your new life.

Life in Spain

Living and working in Spain offers an unparalleled quality of life, characterized by its famous sunny weather, historic landmarks, and a relaxed Mediterranean pace. Our successful candidates for the Slovenian Speaking Customer Service Agent for Energy & Utilities position in Spain will discover a thriving expat community, world-class gastronomy, and a vibrant nightlife that makes Spain a premier destination for international professionals.

Beyond the professional benefits, the cost of living in Spain remains highly competitive, allowing you to enjoy a high standard of living. By taking advantage of our comprehensive relocation package, you can start your new chapter in Spain with total peace of mind. Join the many professionals who have already secured rewarding Slovenian-speaking jobs and transformed their careers in this beautiful country.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in a sunny European destination, we invite you to submit your application today. Please click the "Apply Now" button to forward your CV to our recruitment team. We look forward to discussing your future with Mercier Consultancy Group.

📌 Slovenian Speaking Customer Service Agent for Energy & Utilities – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España