Latvian Speaking Customer Service Agent for Banking Sector

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO solutions, we pride ourselves on facilitating career growth and excellence for professionals seeking the best jobs in Spain.

Job Overview

We are currently seeking a dedicated professional for the Latvian Speaking Customer Service Agent for Banking Sector position in Spain. This role offers the perfect blend of financial industry expertise and remote flexibility, allowing you to launch a high-impact career within a prestigious banking environment while enjoying the Mediterranean lifestyle.

Key Responsibilities

- Provide high-quality support to banking clients regarding account inquiries, transactions, and financial product information.
- Maintain strict adherence to banking security protocols and data privacy regulations while assisting customers.
- Resolve complex financial queries with accuracy, professionalism, and deep attention to detail.
- Ensure an exceptional customer experience through effective communication in Latvian and English.
- Document all interactions within the banking CRM system, ensuring compliance with internal auditing standards.
- Collaborate with international banking teams to troubleshoot technical issues and process requests seamlessly.
- Contribute to team targets by maintaining high satisfaction scores within the fast-paced banking sector.

Requirements

- Native or fluent Latvian (spoken and written) is mandatory for this role.
- Valid EU passport or residency status that allows working in Spain.
- Previous experience in customer service, ideally within the financial or banking industry.




- Proficiency in English to facilitate professional communication with integral teams.
- A strong sense of integrity and reliability, essential for working in the banking sector.
- Comfortable working in a remote-first setup based within Spain.

What We Offer

- Competitive Monthly Salary
- Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary)
- Monthly Performance Bonus included
- Fully Paid Relocation Package (flight, transfer, hotel) to support your move to Spain
- Fully Paid Training on banking systems and regulations
- Comprehensive Health Insurance and wellness benefits
- Exceptional professional development within the international banking sector
- And Much More...

Life in Spain

Embrace the vibrant culture and sun-drenched beauty of Spain, a destination that offers an unparalleled work-life balance. When you secure one of our Latvian-speaking jobs, you are not just landing a position; you are immersing yourself in the rich history, stunning landscapes, and hospitable lifestyle that makes Spain a top choice for international professionals. Whether you are enjoying a coffee by the Aegean Sea or exploring ancient ruins, the quality of life in Spain is truly world-class.

Our comprehensive relocation package ensures a stress-free transition, allowing you to settle into your new home in Spain with ease. From exquisite local cuisine to a thriving expat community, living in Spain provides the perfect backdrop to advance your career in the banking sector. Join our team today and discover why so many professionals choose to build their futures in Spain with Mercier Consultancy Group.

How to Apply

If you are ready to take the next step in your career with a leading firm, click Apply Now to submit your application for the Latvian Speaking Customer Service Agent for Banking Sector position in Spain. We look forward to reviewing your profile and welcoming you to the Mercier Consultancy Group family.

📌 Latvian Speaking Customer Service Agent for Banking Sector – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España