Latvian Speaking Customer Service Agent for Hospitality

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations across Europe. We pride ourselves on delivering bespoke career solutions, specifically curating exceptional opportunities for professionals seeking to advance their careers in competitive integral markets.

Job Overview

We are currently looking for a talented individual to join our team as a Latvian Speaking Customer Service Agent for Hospitality position in Spain. This is a unique opportunity to leverage your linguistic skills within the dynamic hospitality industry, providing premium support to travelers and partners while enjoying the Mediterranean lifestyle through our exclusive jobs in Spain.

Key Responsibilities

- Provide high-end customer support to guests in the hospitality sector via phone, email, and chat.
- Manage hospitality booking inquiries, reservation adjustments, and complex service requests with precision.
- Ensure that every interaction reflects the high quality of service synonymous with the travel and hospitality industry.
- Act as a brand ambassador, resolving guest concerns with empathy and professional efficiency.
- Collaborate with international teams to maintain seamless communication across various hospitality platforms.
- Utilize internal systems to document and track customer interactions, ensuring accurate data management.
- Maintain a deep knowledge of hospitality services to offer tailored solutions to our international clientele.

Requirements

- Native or fluent Latvian (spoken and written).
- Valid EU passport (mandatory).
- Previous experience in hospitality, travel, or customer service is highly preferred.




- Exceptional verbal and written communication skills in both Latvian and English.
- A passion for delivering outstanding customer experiences in a fast-paced environment.
- Flexibility to work in a rotating schedule, typical of the global hospitality industry.

What We Offer

- Competitive Monthly Salary.
- 2 Extra Salaries Per Year (13th and 14th salary).
- Monthly Performance Bonus.
- Fully Paid Relocation Package (flight, transfer, hotel).
- Fully Paid Training on industry-leading hospitality systems.
- Comprehensive Private Health Insurance.
- Opportunities for professional growth within the company.

Life in Spain

Relocating for one of our Latvian-speaking jobs means embracing a lifestyle like no other. Spain offers a perfect blend of ancient history, stunning coastal landscapes, and a vibrant social scene that keeps the spirit of the hospitality industry alive every single day. By securing one of these jobs in Spain, you will enjoy a Mediterranean climate with over 300 days of sunshine, allowing for an unmatched work-life balance.

Beyond the professional advancement of a Latvian Speaking Customer Service Agent for Hospitality position in Spain, you will have the opportunity to immerse yourself in world-renowned culinary experiences and rich cultural traditions. We ensure your move to Spain is seamless and stress-free through our comprehensive relocation support, making your transition to this beautiful country as comfortable as possible.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in the heart of the Mediterranean, we invite you to apply now. Join our network of talent and elevate your professional journey with Mercier Consultancy Group. We look forward to reviewing your application.

📌 Latvian Speaking Customer Service Agent for Hospitality – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España