We are looking for a Senior Solution Architect to provide guidance and thought leadership to clients and internal resources in platform design, integration design, development standards, platform-management methods and technology-strategy consulting, with specialized expertise in HR Service Delivery (HRSD).
Responsibilities
Lead and mentor developers ensure the highest standard of technical quality.
Design, document and communicate the integration approach across all architecture components.
Research, analyze and propose alternative solutions addressing business needs across business lines.
Educate clients and negotiate the right technical solutions; deliver value-add experiences in every interaction.
Assist in scoping new opportunities; ensure every artefact and configured component is of the highest quality.
Act as the final escalation point for technical decision-making within a program.
Build teams that can execute; provide technical coaching and oversight to developers and architects.
Define hiring evaluation processes and emerging skill sets,
identify training needs and align resources to demand.
Configure HR cases and Centre-of-Excellence segmentation.
Build lifecycle-event workflows (onboarding, transfers, offboarding).
Design Employee Center and manage HR knowledge and data security.
Required Skills
Degree or equivalent, preferably in Computer Science or Information Technology, with proven expertise in technical consulting roles.
Proven expertise on the ServiceNow platform, including platform configuration.
ServiceNow CSA and CIS-HR certifications.
HR case management, lifecycle events, and Employee Center expertise.
HRIS integration experience (Workday, SAP SuccessFactors).
JavaScript, HTML, CSS, and JS frameworks; Agile development experience.
Strong communication, analytical thinking, and ownership mindset.
Nice to Have
Post-graduate degree in software-related field.
ServiceNow CTA or CMA certification.
Employee Center / Workplace knowledge certification.