Field Application Specialist (Fas) - European Region – Madrid, Kingdom of Spain, Spain

La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes.
Responsibilities

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- Work closely with the sales departments to collaborate with sales and visit customers.

- Provide effective frontline technical support for customers regarding BMK’s services.

- Answer questions related to workflow, specific operations, result analysis, etc., to support sales order and utilization/revenue growth.

- Coordinate service processes and provide effective technical guidance to customers.

- Provide technical support to the marketing and sales departments.

- Assist the sales team with pre‑sales technical activities, participate in various publicity campaigns such as seminars, conferences, trade shows, and other on‑site activities in the relevant territories.

- Monitor the competition and market development and report findings back to internal teams.

- Perform other tasks as needed to achieve company goals.

Requirements

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- Ph.D.

- Background in Life Sciences, Biochemistry, Molecular Biology, Genetics, Sequencing,



NGS Sequencing or related fields (essential), with a bioinformatics background preferred.

- General working knowledge of bioinformatics and sequence analysis methods.

- Clear vision and sense of responsibility, willing to provide excellent service to customers.

- Ability to troubleshoot and provide information back to customers in a helpful, courteous, positive and professional manner.

- Good communication skills, able to establish good cooperation relationships with various departments within the company and customers.

- Good written and oral communication skills in English, able to complete training and daily communication.

- The position involves business travel within the European region.

- Outstanding fresh graduates are also welcome.

Highly desirable

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- Solid background of lab experience in research‑related fields such as clinical, human disease, animal genomics, and microbiology.

- Knowledge and practical experience with NGS platforms. xqbhyrx

- Experience in participating in seminars related to the NGS industry.

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📌 Field Application Specialist (Fas) - European Region (Madrid)
🏢 BMKGENE Europe
📍 Madrid