Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks. QBE Europe SA/NV is headquartered in Brussel and while we are international in our outlook, we are also proudly local in our operations with our Spanish offices in Madrid and Barcelona. We are a socially responsible company and give our customers the ability to invest a portion of their premiums in environmentally and socially beneficial projects.
Client Director Spain The opportunity The purpose of this role is to support the establishment and growth of a Client Solutions Practice across the Division. The role is responsible for developing a quality client pipeline, maintaining key client accounts, and facilitating sustainable profitable growth.
Monitor and enhance client satisfaction, using annual Voice of Customer (VOC) surveys to measure and improve service quality.
Ensure compliance with legal, regulatory frameworks, and corporate policies.
Drive the design and maintenance of marketing and communication frameworks.
Significant exposure to the insurance industry as a client manager either in insurance company or brokerage, with an ability to operate across all products.
Strong track record in managing strategic client relationships at senior Executive & leadership level, creating not only positive influence but clear value return to the business.
Significant contact network of client risk managers which provides the ability to influence & develop new opportunities.




We understand that one size doesn’t fit all and that priorities can change depending on your life stage. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted versátil working across the company and welcome this conversation ( ).
QBE Awards AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent. If you require any accommodations, please make your Talent Acquisition contact aware.
ESG & Sustainability At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE’s sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative ‘Premiums4Good’, please visit our Sustainability homepage and read our latest Sustainability Report
Managing performance
Risk Management
Stakeholder Management
Team Management

📌 Client Director - Client Services (Madrid)
🏢 Qbe Insurance
📍 Madrid