Celonis is the integral leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
Celonis Services is the delivery engine of our Celonis Customer Organization, responsible for turning the Celonis platform into measurable, business‑critical outcomes for our customers. In the AI era, our role has elevated: as AI agents like our own Apollo take on more of the technical build, our people focus on the work that drives real impact—understanding our customers’ business‑critical problems, designing the solutions that solve them, and quantifying the value delivered. Our Deployment Engineers and Deployment Architects pair deep domain and industry expertise with serious platform mastery and AI‑augmented delivery, directing agentic systems while owning the judgment, architecture, and customer relationships that AI cannot replace. As a Lead / Principal Deployment Architect - AI, you are the technical authority for our strategic accounts within Celonis delivery. You are equally comfortable leading a technical design review with Celonis engineers and presenting a transformation roadmap to a customer’s C‑suite. Solution Architecture & Design
Support Services scoping in pre‑sales, ensuring the right Services are positioned in line with the Celonis solution architecture proposed
Design end‑to‑end Celonis solution architectures for complex enterprise deployments, spanning multiple process areas, business units, and geographies
Define the technical blueprint for how the Celonis platform integrates with customer systems, data strategies, and transformation goals
Designing secure, scalable architectures tailored to complex enterprise requirements, optimizing for long‑term usage growth and high concurrency.
Own solution quality & outcome delivery across engagements, conducting design reviews, and ensuring delivery teams follow architectural standards
Design how AI deployment agents (Apollo) should be used across complex, multi‑workstream engagements, defining agent workflows, validation checkpoints, and quality gates
Develop reusable specifications, templates, and patterns that enable Deployment Engineers to direct AI agents more effectively
Pioneer new delivery approaches that leverage AI to compress timelines, improve quality, or unlock use cases that were previously impractical
Set standards for AI output validation,



ensuring the organization maintains quality as delivery accelerates
Serve as the senior technical advisor to strategic customers, building trusted relationships with VP and C‑level stakeholders
Support pre‑sales by providing technical credibility in complex deals, validating solution feasibility, and shaping project scope
Establish deep, technical advisor relationships with customer stakeholders (Lead Data Engineers and Architects, Head of Data Intelligence, Head of Business Transformation) to provide technical reassurance and maintain "Expert‑to‑Expert" alignment during the course of the deployment
Work together with Deployment Engineers on delivery projects to implement the most complex and cutting edge use cases for our customers
Review Solution(s) Blueprint to ensure quality, scalability and production readiness of business critical and operational use cases
Supply Chain, Order to Cash, Procure to Pay, IT Service Management) or industry verticals
Translate domain knowledge into scalable solution patterns, reference architectures, and best practices that the broader team can leverage
Contribute to hiring: define what great looks like for the Deployment job family, conduct interviews, and calibrate candidate assessments
What Distinguishes This Role From Deployment Engineer
Scope: You work across multiple engagements and shape solutions across a portfolio/cluster/industry vertical (4+ concurrent clients)
Influence & Practice Development: your Scope allows you to identify and set standards that other teams follow - for solution architecture, AI orchestration patterns, and delivery quality
Your work multiplies the effectiveness of Deployment Engineers rather than substituting for it
Experience: 8+ years in technical consulting, solution architecture, or delivery leadership within enterprise software, consulting firms, or system integrators. At least 3 years in a senior or lead technical role with multi‑stakeholder responsibility in large‑scale projects at tier‑1 organizations (e.g. digital twin implementations, global AI transformations, near‑real‑time data pipelines, etc.)
Architecture skills: Proven ability to design complex, multi‑component solutions that span data integration, process intelligence, automation, and AI, while remaining grounded in the “so‑what” of a customer’s process. Deep understanding of enterprise architecture patterns and trade‑offs.
Expert‑level knowledge of the Celonis platform,



including the Process Intelligence Graph, data modeling, advanced PQL, automation and orchestration engine, and AI modules. Ability to push the platform’s boundaries via a working knowledge of Python.
Deep knowledge in at least one major process domain or industry vertical. Demonstrated experience navigating complex IT landscapes and communicating technical trade‑offs to senior leadership.
Experience leading workshops, design sessions, and strategic reviews with senior stakeholders.
Demonstrated ability to raise the performance of teams around you. Experience mentoring technical staff, setting quality standards, and contributing to organizational capability development.
Bachelor’s or Master’s in Computer Science, Engineering, Technology Management, Business Informatics, or a comparable field.
Fluency in English required. Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI‑driven business operations.
Every full‑time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit‑based refresh grants.
Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
Value‑Driven Impact: Join a mission‑led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
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📌 Principal / Lead Deployment Architect (Madrid)
🏢 Process Analytics Factory - PAFnow by Celonis
📍 Madrid