This isn't a "work on cool crypto stuff" company. If the internet moves information, we move value: crypto, stablecoins, tokenized assets, and whatever comes next. We power how stablecoins move through real financial operations: enterprises, fintechs, PSPs, wallets, and marketplaces running their treasuries, their cross-border flows, and their stablecoin operations on us. The goal is to make moving real money at scale as predictable as any other piece of financial infrastructure, with the compliance and controls CFOs need to say yes.
We’re building the rails that businesses run real money on, for humans and agents. MoonPay ranked #2 in Crypto Services on Fortune’s inaugural Crypto 100, made Forbes’ America's Best Startup Employers 2026 (Top 25 in Finance), and landed on The Sunday Times Best Places to Work two years running.
About The Role As Head of Strategic Accounts at Iron, you will own and lead the post-sale commercial relationship with our most important enterprise customers. This is a leadership role: you will set the strategy for how Iron retains, deepens, and grows its strategic book, build and lead the team that delivers it, and act as the senior executive partner to the founders, C‑suite, and product leaders building on Iron’s financial infrastructure.
You will be accountable for net revenue retention and expansion across the strategic portfolio, and for translating direct customer engagement into influence over Iron’s product, commercial, and platform direction. You will operate as the senior voice of the customer inside the business and a senior representative of Iron to the market.
Reporting into commercial leadership, you will sit at the intersection of customer strategy and company strategy – shaping not just how individual accounts grow, but how Iron builds the account management function as it scales.
Carry the number for net revenue retention and expansion across the strategic book, with clear accountability for the commercial trajectory of the portfolio.




Own the most senior relationships across our strategic customers, from founders and C‑suite to product and operations leadership.
Influence: Be the senior conduit between strategic customers and Iron’s Product, Engineering, and Leadership teams, shaping roadmap and commercial strategy with first‑hand market signal.
Serve as the senior partner to founders, executives, product leaders, and operations teams, building trusted, board‑visible relationships.
Take ownership of net revenue retention, expansion, wallet share, and transaction volume across the portfolio through proactive, commercially‑led account management.
Lead commercial discussions: Lead and oversee complex commercial negotiations, contract renewals, pricing conversations, and expansion deals across strategic accounts.
Lead senior business reviews with customers, providing strategic guidance and surfacing opportunities for deeper collaboration and co‑development.
Partner with Product and Engineering to validate new features, test concepts, and lead customer‑driven and co‑development initiatives with strategic partners.
Develop a deep view of the competitive landscape – where rivals win, lose, and position against Iron – and feed it back into product strategy, positioning, and commercial execution.
Work across Sales, Product, Engineering, Operations, Compliance, and Leadership to ensure exceptional customer outcomes and a joined‑up commercial approach.
Represent Iron: Act as a senior representative of Iron with strategic customers, partners, and the wider market.
Significant experience in Strategic Account Management, Strategic Partnerships, Customer Success, or Commercial leadership,



including a track record of leading and building teams.
Proven success owning and growing a strategic book of business at scale – driving retention, expansion, and net revenue growth across enterprise accounts.
Strong commercial leadership instincts and a track record of identifying and closing growth opportunities within strategic accounts.
Experience translating customer requirements and market intelligence into product and commercial strategy that leadership acts on.
Deep understanding of payments, fintech infrastructure, stablecoins, treasury, banking, or adjacent financial technology ecosystems.
Comfort leading the most strategic customer conversations, executive business reviews, and complex commercial negotiations.
Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Pay-for-performance equity bonus: those who drive outsized outcomes receive outsized rewards
~ Hybrid working schedule: work fully remotely or from your nearest Moonbase
~ Commuter benefits: public transport to and from the office
~ Lunch credit: meals covered on the days you’re in the office
~ Home office setup allowance: build the home office of your dreams
~ Remote working allowance: those working fully remotely get a little extra for utilities
~ Monthly product budget and zero‑fee crypto transactions
~$1,000 Annual training budget: we support your learning journey
~ Regular remote company offsites: high‑impact in‑person sessions and hackathons
~(Ireland) Cycle to Work scheme: tax‑efficient bike, gear, and safety kit
~(UK) EV Salary Sacrifice: lease an electric vehicle through pre‑tax salary

MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. MoonPay on Tiktok
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📌 Head of Strategic Accounts, Iron (Madrid)
🏢 Moonpay
📍 Madrid