Roche in Madrid seeks an IT Data Analyst to translate operational data into actionable insights that optimize service delivery and CSI.
Lea el resumen de esta ocasión para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren.
You will analyze metrics such as ticket volume, MTTR, and SLAs, and drive data-driven improvements across the Global Operations team. xhfqzwm
Designing and maintaining dashboards, you will collaborate with engineering on AI/AIOps initiatives and measure ROI to inform the AI and Automation roadmap.
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📌 It Data Analyst: Operations Insights & Ai Automation (Madrid)
🏢 Roche
📍 Madrid