Role OverviewLead the Service Now Delivery operation, ensuring correct execution of projects and services, planning team capacity, quality of delivery, and continuous process improvement.Coordinate with Project Managers and Service Managers.Supervise project and service portfolio.Ensure quality of delivery and customer satisfaction.What You Will DoDelivery ManagementCapacity & Resource ManagementOperational ExcellenceInnovation & AICustomer Success & Business GrowthWhy It Might Be a FitMore than 10 years in technological consulting, at least 5 years leading delivery of projects and services, experience coordinating Project Managers or Service Managers, highly valuable experience in the Service Now ecosystem.RequirementsMore than 10 years in technological consulting.At least 5 years leading delivery of projects and services.Experience coordinating Project Managers or Service Managers.Highly valuable experience in the Service Now ecosystem.