What youll doAct as the primary contact for customers throughout the contract renewal process, building trust and nurturing long-term relationships.Qualify renewal opportunities, assess client needs, and convert renewals into revenue by recommending upgrades, renewals, or additional solutions.Work with small and medium-sized businesses across diverse industries to understand their usage, propose tailored solutions, and support their success.Coordinate with sales, technical, and operations teams to ensure smooth renewals;
manage internal communication, handle inquiries, and deliver timely outcomes.Maintain precise records of customer interactions, renewal status, and pipeline activity in the company CRM system.Deliver clear and informative communication about products, services, and licensing options to help clients make informed decisions.Support client retention and satisfaction by proactively addressing issues, offering guidance, and ensuring high-quality service throughout renewal cycles.What we 're looking forNative or fluent Dutch (C1) and competent English (B2), with excellent verbal and written communication skills.At least 2 years experience in sales, account management, customer success or a similar role ideally working with clients in a service/tech-oriented environment.Track record of meeting or exceeding renewal targets or sales KPIs;
strong presentation, negotiation and relationship-management skills.Good familiarity with Saa S or cloud-based products/platforms;
ability to understand product offerings and explain them to clients.Proficiency with standard business tools (e.G. CRM, Office suite).Self-motivated, goal-oriented,



and able to collaborate cross-functionally across teams to deliver client-focused results.What U2019s on offerA base salary plus performance-based bonuses.Medical insurance and additional benefits.Hybrid work model blending remote flexibility and office-based collaboration.Wellness Fridays during summer, among other perks.The opportunity to build your career in a growing, international-oriented company with real responsibility and impact.The choice between two great Spanish lifestyles: coastal relaxed living in Benalm U00e1dena or vibrant city andbeach life in Valencia.Why Benalm U00e1dena or Valencia?Benalmu00e1denaPerfectly situated on the Costa del Sol, Benalm U00e1dena offers a coastal lifestyle with beaches, mild Mediterranean climate, and easy access to southern Spain U2019s amenities.Living costs(housing, everyday expenses) remain more affordable than in many major European cities, idóneo for those who appreciate comfort without overspending.The town combines expat-friendly communities, modern services, and a relaxed pace of life while remaining well connected (e.G., with a nearby international airport).ValenciaValencia offers a balanced Mediterranean lifestyle: beautiful beaches, pleasant weather, a rich cultural scene, and the convenience of a modern city great for work and leisure.The cost of living (rent, utilities, groceries) remains reasonable compared with larger capitals, making it an attractive option for international professionals seeking quality of life.As a city with growing international appeal and infrastructure, Valencia provides access to good services, transport, and social/cultural amenities.If you U2019re fluent in Dutch, experienced in sales or renewals, and ready to combine a rewarding career with the relaxed, sunny lifestyle of coastal or Mediterranean Spain this Renewals Specialist role in Benalm U00e1dena or Valencia could be an excellent fit.

📌 Renewals Specialist - Benalmádena Or Valencia, Spain
🏢 Nordicrecruiters
📍 Benalmádena