We are looking for a friendly and reliable IT Support Specialist to join our team in Palma, Mallorca.
As part of #teamjemix, you will support our customers in their daily IT work. You will be one of their first contacts for technical questions and help them solve common IT issues quickly and professionally.
Tasks
Handle 1st and 2nd level support requests
Work on daily support tickets
Support users with macOS, iOS and Apple devices
Set up and configure Apple devices
Visit customers on-site when needed
Document solutions in our knowledge base
Requirements
First experience in IT support or completed IT training
Good knowledge of macOS and iOS
Very good German and good English skills are required;
alternatively, a combination of Spanish and English is also possible
A valid driver’s license is required
Friendly and professional communication
Reliable and structured way of working
Benefits
What we offer
Modern Apple equipment
Workplace in Palma, Mallorca
Mobile working options
Free drinks, coffee and fruit
#J-18808-Ljbffr

📌 It Support Specialist - 1st / 2nd Level Support (Palma)
🏢 jemix
📍 Palma