We’re one of the fastest-growing Shopify Retention Agencies in the space, and the brands we work with love us for it. Our team is small, sharp, and obsessed with turning one-time buyers into loyal customers – and we’re looking for someone who shares that obsession. Remote‑first and open to candidates from any location. The only thing we ask is an overlap of around 5 hours with CET working hours, so we can collaborate closely as a team while still giving everyone the flexibility to work where and how they do their best work.
Mission Turn every brand in your portfolio into a retention success story by building strategies, flows, and campaigns that keep customers coming back and growing revenue along the way.
What you’ll do Own results and relationships for four Shopify brands doing over five million a year
Write your own copy and work with our strong design team to make it bang
Grow our collective knowledge by sharing tools, frameworks and ways of thinking
Qualifications (non‑negotiable) 2+ years hands‑on Klaviyo experience




Full funnel understanding, not just email metrics
Strong relationship builder and proven client‑facing experience
Agency background or eight‑figure+ brand experience
Benefits Competitive base salary plus performance‑based variable
Generous paid time off
Fully remote – work from wherever you do your best work
Clear growth path into senior and manager positions
Access to all tools, data, courses and coaches you need for being successful
Direct access to founders of the fastest growing e‑commerce brands worldwide
This is for you if You’re a freelancer/agency owner who wants more stability
You hate how slow decision making is in your current role
You’re the only expert in your company and miss a team
This is not for you if You’re looking to get away by doing the bare minimum
You need a lot of hand‑holding throughout the day
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📌 Senior Email Retention Manager | Gn | Klaviyo, Lifecycle | Remote (Madrid)
🏢 OKTOBER
📍 Madrid