Regional Delivery Station Manager

Last-Mile Operations

Role Overview

At the heart of our logistics network, Regional Delivery Station Managers are responsible for delivering operational excellence at scale.

This is a high-impact field leadership role designed for leaders who thrive in fast-moving environments, enjoy solving complex operational challenges, and know how to build high-performing teams across multiple sites.

You will directly lead one flagship Delivery Station while overseeing a network of regional stations managed by Site Leads. From operational performance and partner governance to safety, compliance, and cost control, you will own the end-to-end execution of your regional perimeter.

What You'll Do

Own Operations

- Lead a flagship Delivery Station with full accountability for performance, customer experience, safety, staffing, and financial results. - Drive key operational metrics including OTD, FTD, productivity, quality, and cost per parcel. - Build a strong operational culture through visible leadership and daily engagement with teams on the ground.

Lead a Regional Network

- Manage and coach Site Leads across multiple Delivery Stations. - Ensure operational consistency, compliance, and execution excellence across the region. - Conduct regular site visits and provide hands-on support during peaks and critical events.

Build Strong Delivery Partnerships





- Manage DSP and staffing agency relationships across the region. - Drive partner performance through scorecards, audits, SLA reviews, and continuous improvement plans. - Collaborate with Procurement, HR, Finance, Legal, and Planning teams to scale operations efficiently.

Drive Continuous Improvement

- Identify operational bottlenecks and implement scalable solutions. - Own regional forecasting, budget planning, and performance recovery initiatives. - Use data to make fast, informed operational decisions.

About You

- Bachelor's/Master's degree in Logistics, Supply Chain, Transportation, Engineering, or Business - 6+ year experience in managing a team plus a full P&L; with a strong background in logistics, transportation, express parcel, or last-mile operations. - Proven success managing high-volume operations and outsourced delivery models. - Comfortable balancing strategic thinking with hands-on execution. - Strong analytical mindset with excellent stakeholder management skills. - Fluent in English and Spanish and able to operate in fast-paced, high-growth environments. - Willing to travel regularly across the region (Madrid).

We are an equal opportunity employer and value diversity within our workforce. We encourage applications from all qualified individuals regardless of background.

📌 Delivery Station Manager M/F (Madrid)
🏢 Jd. Com
📍 Madrid