FOR MORE THAN 80 YEARS, Natus has been committed to serving the varying needs of clinicians, delivering the highest-quality solutions to raise the standard of care for patients everywhere.

Our comprehensive diagnostic and therapeutic sensory solutions are designed to simplify workflows for sensory specialists, ensuring care teams have the right instrumentation to give patients the right support — and greater peace of mind.

Job Function: Finance and Accounting

Job Family: Accounts Receivable/Payable

Location: Spain

Summary

Accounts Receivable Collector – Job Description

The Accounts Receivable Collector reports to the Customer Finance Supervisor and works alongside the Finance team. The main purpose of the Accounts Receivable Collector is to take ownership of a portfolio of ledgers and assume full responsibility for key customer credit control activities.

You are responsible for all aspects of the debtors’ ledger, including debt chasing by phone and email, allocating payments, and reconciling accounts.



This is a customer relationship-focused position that demands a real passion for credit control and customer service.

KEY RESPONSIBILITIES: Other duties may be assigned in line with business and organisational needs.

Manage and collect on an assigned A/R customer portfolio across multiple business units.
Research and reconcile customer accounts escalating to the cash applications department as needed.
Review TermSync dashboard daily to complete routine collection calls, update the payment status on accounts and resolve or notate customer issues preventing payments.
Partner with senior leaders in Sales and Customer Service in a timely manner to resolve complex customer issues that negatively affect DSO.
Understand customer infrastructure and processes and identify the appropriate contacts to deliver the best overall customer service.
Identify at-risk customers to upper Management.
Escalate issues via TermSync and emails to appropriate internal ownership level

📌 Accounts Receivable Collector (Pozuelo de Alarcón)
🏢 Natus Sensory
📍 Pozuelo de Alarcón