Position Overview

Autodesk Customer Success is looking for highly motivated technical advisors to help our customers maximize their product investment and realize measurable business outcomes.

Responsibilities

- Deliver product and workflow coaching sessions that help strategic customers adopt Autodesk solutions and activate key workflows.
- Conduct coaching discovery calls to understand customer workflows, adoption barriers, learning needs, and desired outcomes.
- Lead live coaching and scalable group enablement sessions (1:many) for end users, including workflow-specific guidance and best-practice sharing.
- Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology.
- Develop, update, and maintain enablement content, learning resources, and digital assets that support coaching delivery and address specific customer workflow challenges in line with Autodesk quality standards.

Minimum Qualifications

- Bachelor’s degree or equivalent experience.
- Minimum of 5 years’ experience in a related field.
- Advanced knowledge of Architecture, Engineering and Construction (AEC) technologies and automation building blocks.
- Experience working with and supporting Cloud APIs and API testing tools such as Postman for testing and automating API workflows.
- Understanding of HTTP methods, ability to construct and send HTTP requests to APIs and handle JSON responses returned by APIs.
- Able to manage several projects at a time and set priorities effectively.




- Proven ability to be agile and learn quickly in a fast-paced environment.
- Excellent verbal and written communication skills; ability to convey complex technical details coherently to a live or virtual audience.

Preferred Qualifications

- Technical consulting experience and/or technical project delivery experience with large, demanding customers.
- Experience supporting automation in an enterprise environment or working directly with enterprise clients.
- Experience with Autodesk Platform Services.
- Experience scripting using VB, PowerShell, .NET, Python, C, or C++.
- Experience with low code/no code environments (e.g., Workato or Power Automate).
- Enthusiasm and passion for technology and innovation.
- Demonstrated ability to build and maintain strong relationships at all levels.
- Excellent team player, enjoying supporting and interacting with other members of a global team.

The Idóneo Candidate

- Courage: Bold self-belief and trust necessary to take controlled risk and challenge positions to deliver strong results.
- Speed: Ability to move fast using small sprints and course correction toward desired outcomes.
- Accountability: Clear ownership and responsibility to achieve defined outcomes.
- Simplicity: Approach and mindset to avoid unnecessary complexity and duplication, keeping things simple for quicker outcomes.
- Systems Thinking: Seek first to understand, ask questions that remove silos and barriers, and foster cross-geo collaboration for faster time-to-value adoption.

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📌 Technical Adoption Specialist - Forma / APS (Barcelona)
🏢 Autodesk
📍 Barcelona