- Drive the local business in line with the company's overall aims and objectives, including management of budgets (revenue and GP) and Working Capital (AR and WIP)
- Client-facing and market-facing representation of the company in Spain and Italy;
- Increases company's market share and revenue with insurers, brokers and corporate clients in the markets through business development activities and account management of existing client relationships.
- Ability to manage complex claims, with relevant technical and insurance knowledge.
- Ensure adherence to company integral policies,local regulatory frameworks, insurance market requirements, and professional standards.
- Maintain oversight of internal controls within the region, including financial controls, operational procedures, and quality assurance frameworks.
- Implement and monitor compliance with internal audit recommendations, group risk policies, and local legal obligations.
- Promote a culture of integrity, ethical behaviour, and regulatory compliance across all offices and teams.
- Identify operational, financial, and client-related risks and proactively implement mitigation measures.
- Maintain oversight of business continuity readiness in the region, including disaster recovery protocols and crisis-response procedures.
- Monitor and escalate significant claim issues, market risks, or regulatory developments affecting operations.