Job Description

The Partner Experience Comms Intern role is designed for a motivated individual looking to learn and gain hands-on experience in content management and communications within a fast-paced global team.

This internship focuses on supporting the team in managing partner-facing content, assisting with localization workflows, and contributing to the overall efficiency of our communications platforms.

Working under close guidance, the intern will develop a foundational understanding of CMS practices and internal stakeholder coordination while providing valuable support to team operations.

Key Responsibilities

- Content Support: Assist with uploading and formatting partner-facing content across the Knowledge Center and Partner Web; support the team in ensuring formatting consistency following established guidelines.

- Translation Coordination: Coordinate content translation and localization requests with relevant market teams; track submission and publication timelines.

- Request Tracking: Manage the intake of content requests from global stakeholders via Jira.

Maintain content mapping sheets, update ETAs, and ensure the timely delivery of routine content updates to prevent bottlenecks.

- Reporting Support:



Contribute to routine data extractions from the KC plugin and assist the team in compiling usage reports.

- Process Documentation: Contribute to the maintenance of internal process documentation and observe how CMS guidelines are updated as workflows evolve.

- Quality Control: Review published content for formatting consistency, accuracy, and alignment with Glovo brand and tone of voice guidelines.

Qualifications

- 0-2 years of experience in content management, digital communications, copywriting, or a related field.

- Familiarity with content management systems or knowledge base platforms is a plus.

- Strong attention to detail and commitment to content accuracy.

- Organized and capable of managing multiple content requests simultaneously.

- Excellent written communication skills in English; multilingual capabilities are highly valued.

- Comfortable working in a fast-paced, general environment with multiple market teams.

- Degree in Communications, Journalism, Languages, Marketing, or a related field, or equivalent practical experience.

Required Skill Profession

Business Operations Specialists

📌 Intern Partner Experience Global (Barcelona)
🏢 Glovo
📍 Barcelona