Position: Customer Lifecycle Manager

Location: Málaga, Spain

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

- Be the first and main contact point for Cloud technology customers - small and medium businesses

- Leverage social, digital, video, chat, phone, and demonstration environments to effectively reach, sell to, and manage customers

- Contact 200 leads and create 30 opportunities per month; maintain high daily activity, minimum ~60-90 activities/day

- Determine customers' needs and identify opportunities, deliver a strong first impression, and set the foundation for long-term customer relationships by delivering a world-class customer engagement experience

- Quarterback sales from lead to purchase, leading the sales strategy, maximizing up-sell and cross-sell opportunities by collaborating with Solution Specialists and Partner Connection Managers

- Turn prospects and qualified leads into opportunities and revenue pipeline by applying relevant criteria, e.g., BANT (budget, authority, need, and timeline)

- Forecast sales, pipeline, and usage of the products and solutions in scope

- Collect feedback from customers and articulate it back to the business: Voice of customer.

REQUIREMENTS:

- Fluent English (verbal and written), fluent or native Danish (verbal and written)

- 2+ years of sales experience with a proven track record of success is required

- Minimum 1 year of IT industry experience required and general knowledge of the IT industry

- High school diploma required; a BA/4-year degree would be an advantage

- Familiarity with modern sales techniques and tools,



including experience from retail sales, corporate internships, or entrepreneurial programs

- Experience working with or selling Azure, Office 365, Dynamics 365, or similar solutions would be an advantage

- Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps would be an advantage

- Ability to work independently – drives own personal performance, takes ownership of training and skill enhancement, seeks continuous quality improvement

- Strong interpersonal skills, excellent oral, written, and verbal business communication skills.

Ability to successfully communicate with contacts via the phone (cold calling and established relationship), email, video, and presentations

- Achievement- and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaboration

- Solid time management skills

- Experience using Microsoft Office Suite applications, Windows OS, and Client Relationship Management (CRM) system(s) such as Dynamics 365, Salesforce, etc

- Passion for cloud technologies and changing the world.

BENEFITS:

- Attractive remuneration with capped sales bonuses

- Working with a big name in the Cloud industry and gaining specialization in it

- Work from Monday to Friday from 9 AM - 6 PM

- Relocation cost reimbursement for candidates from abroad

- Sponsored meals

- International team

- Stimulating environment

- Many opportunities for growth within the company.

Required Skill Profession

Advertising, Marketing, Promotions, Public Relations, And Sales Managers

📌 Customer Lifecycle Manager Danish (Málaga)
🏢 JUJUR
📍 Málaga