MTS Globe Spain

MTS Globe is the biggest independently owned incoming company in Europe.

Our network includes 66 destination offices in 22 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northen Africa, the Black Sea, the Arabian Gulf and Mexico´s Caribbean Coast.

Since its foundation in 1967, MTS Globe has built up a strong market presence in 27 source markets in Europe and North America.

It serves over 5,3 million customers with 27 million overnights per year in over 12.000 hotels.

250 clients have chosen MTS Globe as their preferred destination partner.

They enjoy a superior degree of satisfaction because of reliable and high service levels, as well as customized solutions, advanced technological integrations, individual attention to each customer, best quality-price ratios due to large purchasing volumes and synergies based on a strong international network.

900 employees from 25 nationalities, a strong team of local shareholder partners, combined with central experts for operational, commercial and technological support to ensure a superior value for all MTS Globe clients.

The MTS Globe vision is to continue expanding the network and create new business models in a continuously changing distribution environment.

An expansion based on satisfied clients, true partnerships with customers as well as hotel suppliers,



and visionary IT solutions.

Our team is expanding, and we are looking for enthusiastic, customer-focused individuals ready to take on new challenges!

We are hiring a Representative Agent for an incoming agency based in Gran Canaria.

As a Representative Agent, you will be the main point of contact for our customers during their holidays, ensuring they enjoy an unforgettable experience in the island.

You will assist them with any queries, provide solutions, and help them make the most of their stay.

Main Responsibilities:

- Promote and sell our excursions and additional services to customers.

- Build and maintain strong relationships with local hoteliers and service providers.

- Assist customers with any issues or questions they may have.

- Support airport assistance and transfers from the airport to the hotel.

- Report any changes or inconsistencies to our main office.

Requirements

- Minimum of one year of experience in a similar role or a degree in Tourism.

- Essential to reside in Gran Canaria.

- Strong customer service orientation.

- Excellent communication skills.

- Valid driving license (Category B).

- Advanced level of French, German and English.

- Proficiency in standard office applications

Required Skill Profession

Information And Record Clerks

📌 Representative Agent (Spanish, German and English Speaker) (Playa de las Américas)
🏢 Representative Agent (Spanish, German and English Speaker)
📍 Playa de las Américas