Responsibilities

Obtenga más información sobre las tareas generales relacionadas con esta ocasión a continuación, así como sobre las habilidades requeridas.

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- Taking, confirming and inputting customer orders

- Monitoring customers and liaising closely with commercial, logistics and quality departments

- Inputting purchase orders

- Dealing with customer queries and responding in a timely manner

- Sending requested quality documents to customers and liaising with the Quality team when necessary

- Sending product samples to customers when required, including handling samples in the office or coordinating with warehouses

- Sending price quotes to customers, liaising with the Product Management team and collecting necessary information

- Assisting with lead qualification

- Arranging and following up on samples

- Logging opportunities and quotes in the CRM system

- Supporting sales reps with follow ups on open quotes, opportunities and sample requests

- Updating CRM data to ensure sales reps have accurate and up to date information

- Assisting with the preparation of tender documents or contract renewals

- Acting as the first point of contact for internal requests on behalf of the sales team

- Ensuring sales reps are informed of any customer issues, delays or operational changes





- Liaising with the Finance team on the creation of new customers and the updating/uplifting of credit limits

- Monitoring shipments to customers when necessary and ensuring high levels of customer service

- Reviewing and controlling stock levels for key accounts, ensuring sufficient inventory for contracts

- Producing reports for senior managers

- Making travel arrangements for senior managers and, as required, for members of the commercial team

Requirements

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- Fluency in English and French is essential

- Proven experience in a commercial, sales support, or analytical role.

- Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment.

- Excellent communication, interpersonal, and customer service skills (internal and external).

- Advanced Excel proficiency (e.g., pivot tables, VLOOKUP, formulas); Power BI or similar BI tools are highly desirable.

- Sound understanding of CRM and/or ERP systems and their functionalities.

- Confident interpreting data and providing actionable insights to support commercial teams.

- Professional, proactive, and results-driven with a strong business acumen. xqbhyrx

- Able to work under pressure, meet deadlines, and adapt to an evolving business environment.

- Commitment to customer service (internal and external)

#J-18808-Ljbffr

📌 Sales Support Specialist, French Speaker (Barcelona)
🏢 Jobtailor
📍 Barcelona