07 ago
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Netzon Group
|
Barcelona
07 ago
Netzon Group
Barcelona
p strongWe’re Hiring: Travel Specialist - Spanish and English /strong /ppbr /¡Inscríbase sin demora! Se espera un gran volumen de solicitantes para el puesto que se detalla a continuación, no espere para enviar su CV.br / /ppAt strongNetzon Group /strong, we’re growing fast—and we’re looking for motivated Travel Specialist to join our International Team in Barcelona. /ppbr / /ppIf you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. /ppbr / /pp strongAbout the Role /strong /ppTablet Hotels is a curated booking platform specializing in stylish, boutique, luxury, and distinctive hotels worldwide. Rather than offering a large volume of properties, it carefully selects hotels based on design, ambiance, service quality, and overall guest experience. /ppbr / /ppThe Customer Service team is responsible for maintaining Tablet’s reputation for having the best /ppcustomer service in the online travel agency business. As the face of the company our Travel /ppSpecialists’ mission is to create a customer experience so incredible it defines the brand. /ppbr / /ppstrongYour Mission /strong /pulliAssist our clients via phone, email, and live chat with hotel reservations, hotel recommendations, rate and availability searches, technical support, special requests, and feedback. /liliConvert new users into loyal customers and keep them coming back for more. /liliIdentifying customer needs quickly and recommending suitable options to enhance their stay. /liliMaintaining strong product and system knowledge to provide accurate availability, pricing, and offers.
/liliBe the travel expert. You’ll also be an ambassador of our Tablet Plus program. /liliMaintain a high quality customer experience. /li /ulpbr / /ppstrongWhat We’re Looking For /strong /pulliFluency in Spanish and English. /liliStrong interpersonal and verbal communication skills. /liliPrevious experience in reception roles (hotel, restaurant, or building front desk). /liliPrevious Experience as a Travel Specialist would be a plus. /liliAbility to handle challenging calls and difficult situations professionally. /liliStrong listening skills and the ability to ask relevant questions to understand customer needs. /liliProficiency with Google Workspace or other cloud-based document creation and collaboration platforms. /li /ulpbr / /ppstrong What We Offer /strong /pulliStart Date: August 17h. /liliContract: Temporary (3 months with 1 month of probation). /liliFull-Time: 39 hours per week. /liliWorking Hours: Monday to Friday 9:00 AM to 6:00 PM (1 Shorter day in the week). /liliSalary: €18,711,01 gross per year. /liliPerformance Incentives: €100 Monthly based on KPIs /liliWorking Model: Hybrid - 6 days per month in the office. /liliTraining: 3 Weeks, from 9:00 AM to 6:00 PM. /liliOffice Location: Barcelona (Eixample). /li /ulpbr / /ppstrong Why Join Netzon Group? /strong /ppNetzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping general brands deliver outstanding customer experiences worldwide. xhfqzwm /ppbr / /pp strongStart your career with us—apply now and become part of our growing team! /strong /p
📌 Travel Specialist - Spanish And English (Barcelona)
🏢 Netzon Group
📍 Barcelona