p strongWe’re Hiring: Customer Service Agent - German Speaker /strong /ppbr /¿Es este su próximo empleo? Descúbralo leyendo la descripción completa a continuación y no dude en enviar su candidatura.br / /ppAt strongNetzon Group /strong, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign. /ppbr / /ppIf you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. /ppbr / /pp strongAbout the Role /strong /ppbr / /ppAs a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll play a key role in delivering a positive customer experience and representing New Balance. /ppbr / /ppstrongKey Responsibilities /strong /pulliWork with customers to answer product information and resolve queries in a skillful and professional way. /liliPut yourself in our customers shoes, analyze their problems and tailor solutions for them. /liliCommunicate with customers via phone, email, chat and social media. /liliBecome an expert and brand ambassador for New Balance. /liliMaintain a high level of professionalism and customer satisfaction.



/liliCollaborate with team members and supervisors to improve service quality. /li /ulpbr / /ppstrongWhat We’re Looking For /strong /pulliFluency in both German and English. /liliA passion for helping customers. /liliAbility to deal with sensitive calls with empathy. /liliStrong administrative skills with an eye for details. /liliA strong professional and proactive approach to problem solving. /li /ulpbr / /ppstrong What We Offer /strong /pulliStart Date: ASAP. /liliContract: Temporary (3 months with 1 month of probation). /liliPart-Time: 25 hours per week. /liliWorking Hours: Monday to Friday from 15:00 to 20:00 - Rotative Saturdays (2 per month) /liliSalary: €13,086.78 gross per year. /liliWorking Model: Hybrid - 6 days per month in the office. /liliTraining: Full-Time Training for 7 days. Office Based, Monday to Friday from 10 AM to 7 PM. /liliOffice Location: Barcelona (Eixample). /li /ulpbr / /ppstrong Why Join Netzon Group? /strong /ppNetzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping general brands deliver outstanding customer experiences worldwide. xhfqzwm /ppbr / /pp strongStart your career with us—apply now and become part of our growing team! /strong /ppbr / /p

📌 New Balance Emea / Customer Service Agent (Part-Time) - German Speaker (Barcelona)
🏢 Netzon Group
📍 Barcelona