ph3About Ukio /h3pUkio is a Barcelona‑based startup focused on providing fully furnished apartments for stays starting at one month, operating across Europe. /ph3Responsibilities /h3ulliManage the pre‑arrival journey and onboarding of guests, ensuring documentation collection, pre‑arrival checks, and coordinate check‑in logistics. /liliTrack and monitor security deposits, amenity basket inventory, and support invoice coordination and payment follow‑ups. /liliAct as a point of coordination for key guest accounts, resolve maintenance or operational matters, and proactively identify risks that could affect guest satisfaction. /liliCollaborate closely with Operations, Maintenance, Housekeeping, and Sales teams to deliver a high‑quality guest experience, monitoring work orders and service requests. /liliMaintain accurate reporting, account records, and operational documentation, and identify opportunities to improve workflows and internal coordination. /liliTriage guest and internal support tickets, assess urgency and priority, route requests to appropriate teams, and ensure timely follow‑up.



/li /ulh3About You /h3ulliOpen to a temporary contract of 6 months. /liliProficient in English (C1) and Spanish. /liliExcellent customer service, communication skills, and strong attention to detail. /liliProactive problem‑solver with a guest‑focused mindset. /liliAble to manage multiple tasks in fast‑paced environments and collaborate across departments. /liliAdaptable, quick learner, and eager to take on new challenges. /liliCommitted to delivering exceptional guest experiences. /li /ulh3Benefits /h3ulliHands‑on experience in one of Europe’s fast‑growing startups. /liliOpportunity to work on real projects with ownership from day one. /liliInternational, collaborative working environment with cross‑functional teams. /liliTeam events and activities fostering a positive company culture. /liliFlexible and dynamic startup atmosphere. /li /ulpUkio values diversity and inclusion and encourages applications from all backgrounds. /p /p #J-18808-Ljbffr

📌 Corporate Guest Experience Coordinator (Barcelona)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Barcelona