Responsibilities
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- Make outbound customer calls to promote and sell services.

- Create, maintain, and update a customer database with complete information.

- Consolidate and build the customer base.

- Record outbound call history and customer responses in detail.

- Ensure consistent customer follow-up.

- Monitor competitors’ products or services and develop selling strategies.

- Handle customer needs and inquiries.

Requirements

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- Language Skills: C2 level of Romanian. Good level of English (oral and written).

- Experience: 14 months sales experience and customer interaction. Ability to learn and adapt quickly.

- Able to perform tasks independently with some supervision.

- CRM Skills: proficient CRM experience, comfortable with using CRM software to track customer interactions and assist in sales processes.

- Communication Skills: solid communication skills, able to convey messages clearly, participate in meaningful conversations, and contribute to team efforts.

- Business Acumen: solid business acumen, able to understand business principles and contribute to operational improvements.

- Personal Skills: Proactive and motivated. A customer-oriented team player.

- Romania Market Knowledge: understanding of the Romanian business culture. Knowledge of regional differences within Poland, recognizing the particularities of each area to tailor sales strategies.

- Familiarity with the key sectors of the Romanian economy,



identifying business opportunities and understanding the specific needs of each industry.

- Romanian Communication: ability to communicate with Romanian professionals, both in formal and informal settings, adapting the communication style to the context and the interlocutor.

- Understanding of the nuances of Romanian business language, using appropriate terminology and avoiding cultural misunderstandings.

- Romanian Legal Knowledge: basic knowledge of Romanian business regulations and data privacy laws.

Desirable Skills

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- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality.

- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals.

- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.

- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions.

- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration.

- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights.

- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions. xhfqzwm

- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk‑taking, and a proactive approach to problem‑solving and opportunity identification.

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📌 Sales Development Representative, Romanian Speaker – Google Ads Products (Barcelona)
🏢 Jobtailor
📍 Barcelona