Descripción del trabajo Experteer Overview In this role you will serve as the technical point of contact for Autodesk customers in the AECO Civil space, guiding adoption and ensuring reliable, secure operation at scale. You’ll work with global enterprise clients within the Proactive Support group to deliver governance, advisory, and data-driven improvements. Expect collaboration with CSMs and TAS to drive customer success plans and impactful cloud/desktop deployments. This is a chance to shape outcomes for large projects through proactive engagement and technical leadership.
Compensaciones / Incentivos Establish and maintain technical relationships as the primary contact, coordinating with CSM and TAS to execute customer success plans
Prioritize and elevate critical issues, ensuring service level compliance
Provide technical guidance and analytics-based recommendations for enterprise customers
Apply problem-management to identify opportunities for process and efficiency improvements
Collaborate with IT and design teams to ensure successful installation, licensing, and performance of Autodesk cloud and desktop applications
Deliver coaching sessions to drive adoption and progress of the customer success plan




Conduct proactive engagement through regular case reviews, performance assessments, and alignment of technical insights with customer goals
Lead key events such as major upgrades and ensure smooth execution
Offer strategic insights and maintain health governance of customer environments
Responsabilidades Bachelor's degree in Civil Engineering or equivalent
Minimum 5 years' experience with Autodesk Civil products (Civil3D, InfraWorks) and cloud services (Autodesk Construction Cloud/Forma) for large enterprise clients, in a professional services role
Strong analytical skills and experience troubleshooting in enterprise environments
Expert knowledge of workflows and data exchange
Experience delivering presentations
Ability to manage multiple projects with clear priorities
Strong communicator in Spanish and English;
fluency in both languages required;
additional European languages preferred
Requisitos principales Salary transparency
base salaries with bonuses
commissions for sales roles
stock grants
comprehensive benefits package
career development opportunities
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📌 Senior Technical Account Manager- Civil (English And Spanish Speaking) (Barcelona)
🏢 Autodesk
📍 Barcelona