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- Support general program implementation by ensuring adherence to global processes and solutions.

- Drive effective usage and full adoption of relevant core systems, such as SAP functionalities, Project module, Service orders, FSM, One IB, Project Review process.

- Engage with key stakeholders to gather and analyze business requirements.

- Harmonize business processes across the Hub and with Global BU processes.

- Support sharing and adoption of best practices.

- Collect and prioritize business process improvement requirements from local BPOs.

- Evaluate, document, and submit recommendations for future process changes.

- Troubleshoot, analyze, and resolve complex issues.

- Implement measures to enhance process efficiency and effectiveness.

- Support implementation of metrics to enhance Business Performance, operational efficiency, and Quality.

- Conduct data collection and analysis to monitor business process performance.

- Manage data practices across the Hub to ensure accurate management across systems.

- Identify training needs for business processes and organize training sessions.

Requirements

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- Degree in Engineering, Business Administration, Information Technology, or related field.





- Minimum 5 years of experience in operational roles related to business process management or program implementation in manufacturing or service industry

- Strong understanding of change management methodologies and best practices

- Proficient in data analysis and reporting, with the ability to synthesize information and derive actionable insights for process improvement.

- Excellent communication and interpersonal skills, with the ability to engage and persuade diverse stakeholders at all levels.

- Fluency in English (both written and oral)

- Willingness to travel (30 – 40%)

Core Competencies

Demonstrates expertise in business process management and program implementation, with a strong focus on data analysis, stakeholder engagement, and change management methodologies. xhfqzwm Proven ability to enhance operational efficiency and quality through effective process improvement strategies.

Hard Skills

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- Data Analysis

- Process Improvement

- Business Process Documentation

- Metrics Implementation

- SAP Functionalities

- Project Management

- Troubleshooting

- Operational Performance Monitoring

- Training Needs Assessment

- Business Requirements Gathering

Soft Skills

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- Excellent Communication

- Interpersonal Skills

- Persuasion Skills

Industry Keywords

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- Manufacturing

- Service Industry

- Global Processes

- Best Practices

- Program Implementation

Tools & Technologies

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- SAP

- Project Module

- Service Orders

- FSM

- One IB

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📌 Business Process Owner, Hub Europe (Madrid)
🏢 Jobtailor
📍 Madrid