WindshieldHUB in Cuenca, Spain, seeks a Customer Retention & Cancellation Specialist.
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You will work with customers considering cancellations of auto glass services, determine reasons, address concerns, and aim to retain the order while delivering an excellent customer experience.
The idóneo candidate has at least 2 years in customer service or sales, fluent English (spoken and written), xhfqzwm strong negotiation and objection-handling skills, and the ability to own tough conversations in a fast-paced,