Finnish Speaking Customer Service Agent for Luxury Fashion

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we pride ourselves on facilitating career growth while matching exceptional candidates with prestigious roles across the fashion and apparel industry.

Job Overview

We are currently seeking a sophisticated communicator to join our team as a Finnish Speaking Customer Service Agent for Luxury Fashion position in Spain. This role offers a unique opportunity to represent high-end fashion brands, providing an unparalleled concierge-level experience for our discerning clientele in one of the most exciting jobs in Spain.

Key Responsibilities

- Deliver exceptional, premium-standard support to customers via phone, email, and live chat within the fashion and apparel sector.
- Manage order inquiries, styling consultations, and returns with the elegance and efficiency expected of a luxury fashion brand.
- Cultivate brand loyalty by providing personalized solutions and maintaining a deep understanding of seasonal collections and garment details.
- Resolve complex customer issues with a professional, empathetic, and solution-oriented mindset.
- Collaborate with cross-functional teams to ensure a seamless omnichannel experience for our luxury fashion consumers.
- Maintain accurate records of customer interactions while ensuring compliance with international privacy and brand standards.
- Continuously update your knowledge of high-fashion trends to better assist our integral client base.

Requirements

- Native or fluent Finnish (spoken and written) is mandatory for this role.
- Proficiency in English for corporate communication and internal training.




- Valid EU passport or a valid Greek work permit.
- A genuine passion for the fashion and apparel industry with an eye for detail.
- Previous experience in high-end customer service or luxury retail is highly preferred.
- Strong digital literacy and ability to thrive in a remote work environment while seeking Finnish-speaking jobs.

What We Offer

- Highly competitive monthly salary with 13th and 14th-month salary bonuses.
- Fully paid relocation package including flight, airport transfer, and initial hotel accommodation.
- Monthly performance bonus tied to your success and dedication.
- Comprehensive health insurance and wellness benefits.
- Fully paid professional training to ensure you are a master of the luxury fashion segment.
- Career development paths within one of the leading employers for Finnish-speaking jobs in Europe.

Life in Spain

Embrace the Mediterranean lifestyle by choosing one of our many jobs in Spain, where the sun shines year-round and history meets modern innovation. Spain offers a vibrant culture, world-renowned cuisine, and a relaxed pace of life that perfectly complements a professional career in luxury fashion.

Moving to Spain is a seamless transition thanks to our comprehensive relocation support, ensuring you can settle into your new home quickly. From the stunning Aegean coast to the bustling cultural hubs of the city, working in Spain provides a high quality of life that is simply unmatched in the European market.

How to Apply

If you are ready to combine your language skills with a passion for high-end fashion, we invite you to take the next step in your career. Click "Apply Now" to join our team at Mercier Consultancy Group for this prestigious Finnish Speaking Customer Service Agent for Luxury Fashion position in Spain. We look forward to reviewing your application!

📌 Finnish Speaking Customer Service Agent for Luxury Fashion – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España