Polish Speaking Customer Service Agent for Healthcare

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. As a leader in the global staffing sector, we pride ourselves on providing bespoke career opportunities that empower professionals to excel in their fields while fostering international growth.

Job Overview

We are currently seeking dedicated individuals for the Polish Speaking Customer Service Agent for Healthcare position in Spain. This critical role serves as the primary bridge between our general healthcare partners and their Polish-speaking patients, ensuring high-quality support within the vital healthcare industry.

Key Responsibilities

- Provide compassionate, professional, and accurate support to patients regarding healthcare services and scheduling.
- Maintain clear and efficient communication across all channels to ensure patient satisfaction in the healthcare industry.
- Handle inquiries with high attention to detail, adhering to strict privacy and data protection standards within the medical sector.
- Collaborate with healthcare professionals to resolve administrative issues promptly and effectively.
- Stay updated on medical product knowledge and industry protocols to provide superior service.
- Document all interactions meticulously within the company’s internal healthcare management database.
- Uphold the reputation of our healthcare clients by delivering a premium customer experience every day.

Requirements

- Native or fluent Polish (spoken and written) is mandatory for this role.
- Excellent communication skills in English to interact effectively within our international team.




- Valid EU passport is required for all candidates applying for jobs in Spain.
- Proven empathy and patience, essential for success in the healthcare industry.
- Strong problem-solving skills and the ability to work in a fast-paced environment.
- A commitment to long-term professional development and excellence in customer service.

What We Offer

- Competitive Monthly Salary
- Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary)
- Monthly Performance Bonus included as part of your compensation package.
- Fully Paid Relocation Package (flight, transfer, hotel) to ensure a seamless move to Spain.
- Fully Paid Training to ensure you are fully prepared for your new healthcare role.
- Comprehensive Health Insurance coverage.
- The opportunity to build your career within the prestigious Polish Speaking Customer Service Agent for Healthcare position in Spain.

Life in Spain

Choosing to pursue one of our many Polish-speaking jobs means embracing the vibrant lifestyle of Spain. With its legendary sunny climate, rich history, and stunning coastal landscapes, Spain offers a unique work-life balance that is difficult to find anywhere else in Europe.

From world-renowned Mediterranean cuisine to the warm, welcoming culture, living in Spain is an experience of a lifetime. When you join our team for this Polish Speaking Customer Service Agent for Healthcare position in Spain, you gain access to an unparalleled quality of life, supported by our premium relocation assistance to make Spain your new home.

How to Apply

If you are ready to take the next step in your career and join a dynamic team of professionals, we invite you to apply now. Your future in the healthcare industry awaits with Mercier Consultancy Group.

Warmly, The Recruitment Team at Mercier Consultancy Group.

📌 Polish Speaking Customer Service Agent for Healthcare – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España