Czech Speaking Customer Service Agent for Education Technology

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, dedicated to connecting top-tier talent with world-class organizations across Europe. We specialize in sourcing multilingual professionals for elite roles, ensuring that our partners in the EdTech sector achieve operational excellence through exceptional human capital.

Job Overview

We are currently seeking a motivated candidate for the Czech Speaking Customer Service Agent for Education Technology position in Spain. This is an incredible opportunity to advance your career within the dynamic education industry while enjoying the Mediterranean lifestyle through our exclusive jobs in Spain.

Key Responsibilities

- Provide high-quality support to students and educators using our advanced digital learning platforms.
- Troubleshoot technical inquiries related to educational software, portals, and remote learning tools.
- Maintain a deep understanding of educational curricula and product updates to assist users effectively.
- Deliver professional communication via phone, email, and live chat in your native Czech language.
- Ensure high satisfaction levels by proactively addressing concerns and providing pedagogical guidance.
- Collaborate with internal teams to improve the user experience for our integral educational community.
- Document all interactions accurately within our centralized CRM system.

Requirements

- Native or fluent Czech (spoken and written).
- Valid EU passport (mandatory).
- Strong proficiency in English for internal reporting and training.




- A genuine passion for the education technology industry and digital learning.
- Exceptional problem-solving skills and a customer-centric mindset.
- Ability to thrive in a remote work environment while based in Spain.

What We Offer

- Competitive Monthly Salary.
- 2 Extra Salaries Per Year (13th and 14th salary).
- Monthly Performance Bonus.
- Fully Paid Relocation Package (flight, transfer, hotel).
- Fully Paid Training programs in the Education Technology sector.
- Private Health Insurance and additional benefits.
- Career development paths within one of the most exciting international sectors.
- And Much More...

Life in Spain

Embrace a vibrant lifestyle by securing one of our premium Czech-speaking jobs in Spain, a country renowned for its sun-drenched beaches, ancient history, and welcoming culture. Working in Spain offers you the unique chance to balance your professional ambitions with a Mediterranean quality of life that is truly second to none.

Beyond the professional benefits, relocating to Spain allows you to explore stunning islands, world-class gastronomy, and a rich historical heritage. As we facilitate your move with a fully paid relocation package, you will find that Spain is the perfect backdrop for your career advancement in the education industry.

How to Apply

If you are ready to elevate your career with a leading firm and join a vibrant international team, click Apply Now to submit your application for the Czech Speaking Customer Service Agent for Education Technology position. We look forward to welcoming you to the Mercier Consultancy Group network.

📌 Czech Speaking Customer Service Agent for Education Technology – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España