Polish Speaking Customer Service Agent for Public Sector Services

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with high-impact roles across Europe. We specialize in facilitating seamless career transitions for professionals seeking world-class opportunities in the dynamic Government & Public Sector industry.

Job Overview

We are currently seeking a dedicated individual for a Polish Speaking Customer Service Agent for Public Sector Services position in Spain. This critical role offers a unique opportunity to provide essential support for government services while enjoying the exceptional lifestyle offered by one of the most sought-after jobs in Spain.

Key Responsibilities

- Act as a primary point of contact for citizens requiring assistance with Government & Public Sector administrative inquiries.
- Ensure high-quality resolution of inquiries via phone, email, and chat, maintaining the standards of professional public service.
- Navigate complex public sector databases to provide accurate, timely, and compliant information.
- Manage sensitive data with the utmost confidentiality and professionalism consistent with public sector requirements.
- Participate in ongoing training to stay updated on policy shifts and digital transformation initiatives in the public sector.
- Collaborate with international teams to deliver streamlined customer service excellence for a diverse population.

Requirements

- Native or fluent Polish (spoken and written).
- Excellent communication skills in English for professional reporting and training purposes.
- Valid EU passport (mandatory).
- Strong desire to pursue Polish-speaking jobs within the prestigious Government & Public Sector domain.




- Professional demeanor with an emphasis on empathy, patience, and problem-solving.
- Ability to adapt to new technologies and fast-paced work environments.

What We Offer

- Competitive Monthly Salary.
- 2 Extra Salaries Per Year (13th and 14th salary) as a standard benefit.
- Monthly Performance Bonus.
- Fully Paid Relocation Package (flight, transfer, hotel).
- Comprehensive health insurance and wellness benefits.
- Fully Paid professional training upon commencement.
- Opportunity to work within a stable, high-growth government-focused environment.

Life in Spain

Securing one of our many jobs in Spain means more than just a career step; it is a gateway to the Mediterranean dream. With over 300 days of sunshine, breathtaking landscapes, and a rich historical culture, Spain offers an unparalleled quality of life. Whether you are exploring ancient ruins or relaxing on world-class beaches, living and working in Spain provides a perfect balance of professional ambition and personal enrichment.

Our full relocation support ensures your move to Spain is entirely stress-free, allowing you to settle in quickly and enjoy the vibrant local cuisine and welcoming atmosphere. By choosing a Polish Speaking Customer Service Agent for Public Sector Services position in Spain, you are choosing a career path that rewards your expertise while immersing you in the unique charm that only Spain can offer.

How to Apply

If you are ready to elevate your career and embark on an exciting international journey with Mercier Consultancy Group, we encourage you to click 'Apply Now' to submit your application. Our recruitment team looks forward to reviewing your profile and discussing this exceptional opportunity in the Government & Public Sector industry with you.

Best regards,
The Recruitment Team at Mercier Consultancy Group

📌 Polish Speaking Customer Service Agent for Public Sector Services – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España