Job Details
Job Number
Job Category Food and Beverage & Culinary
Location Calle Maria Zambrano 2, Tenerife, Tenerife, Spain, 38687VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Overview
Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: an oasis of tranquility where the sea, volcanic landscape, and subtropical gardens blend seamlessly with architecture inspired by Moorish design. Featuring 462 guest rooms and suites—located within the vibrant Citadel and the exclusive Retreat—guests enjoy breathtaking views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens. This five-star destination is home to an award-winning culinary offering, ranging from casual dining to Michelin-starred cuisine. The resort also features multiple swimming pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. On Abama's golden sandy beach, guests enjoy an exclusive area with complimentary sunbeds and umbrellas.
JOIN OUR TEAM! In-Room Dining Supervisor at The Ritz-Carlton Abama Resort, Tenerife.
Role
Who We're Looking For… Are you passionate about luxury dining experiences and inspiring high-performing teams? As an In-Room Dining Supervisor, you will oversee the daily operations of our In-Room Dining service, ensuring every guest enjoys an exceptional dining experience in the comfort of their room or suite. You will lead by example, coach and support your team, and ensure every order is delivered with precision, efficiency, and the personalized service that defines The Ritz-Carlton. If you are a hands-on leader with a passion for hospitality and operational excellence, we'd love to meet you.
Your Responsibilities
Supervise the day-to-day operation of the In-Room Dining department, ensuring seamless and efficient service.
Lead, coach, motivate, and develop the In-Room Dining team while fostering a culture of excellence, collaboration, and continuous improvement.
Ensure all food and beverage orders are prepared,



presented, and delivered according to The Ritz-Carlton's luxury service standards.
Monitor service quality, delivery times, presentation, and guest satisfaction to consistently exceed expectations.
Handle guest requests, special dietary requirements, and service recovery situations promptly and professionally.
Coordinate closely with the Culinary, Stewarding, Front Office, Housekeeping, and Engineering teams to ensure smooth daily operations.
Supervise the preparation of VIP amenities, special occasion setups, and personalized in-room dining experiences.
Monitor inventory, operating supplies, and equipment, ensuring compliance with quality, hygiene, and safety standards.
Support scheduling, task allocation, onboarding, and performance development of team members.
Promote menu knowledge, upselling opportunities, and Forbes Five-Star and The Ritz-Carlton Gold Standards throughout the team.
Analyze guest feedback and operational performance, implementing continuous improvement initiatives when appropriate.
What we're looking for
Previous supervisory experience in In-Room Dining, Restaurant, Food & Beverage, or a similar leadership role, preferably within a luxury hotel or resort.
Strong leadership skills with the ability to coach, motivate, and develop a high-performing team.
Passion for luxury hospitality and delivering personalized guest experiences.
Excellent organizational, communication, and problem-solving skills.
Ability to thrive in a fast-paced environment while maintaining exceptional attention to detail.
Strong understanding of food safety, hygiene standards, and luxury service procedures.




Fluency in English and Spanish;
additional languages are considered an advantage.
Experience with hotel property management systems and point-of-sale systems is preferred.
A valid work permit for Spain.
How we inspire you
Being part of our team means leading experiences that guests will remember long after their stay. Your leadership, commitment to excellence, and passion for service will help create memorable dining moments while inspiring your team to deliver the highest standards of luxury hospitality.
Benefits
Attractive salary above market standards with versátil compensation options.
Marriott Explore Rate benefits at more than 9,500 hotels worldwide for you, your partner, parents, and eligible family members.
20% Food & Beverage discount at Marriott hotels and 50% discount across the resort's dining venues.
Up to 75% discount on flights to mainland Spain for Tenerife residents.
Corporate discounts on leisure activities and travel.
A special birthday gift.
An overnight stay at the resort after one year of service.
13th and 14th salary payments.
Continuous learning through Marriott International's training and leadership development programs.
Career growth opportunities within a leading global hospitality company.
Complimentary meals in the employee dining room.
Uniform and laundry service provided (depending on department).
Team celebrations, recognition events, and employee engagement activities.
Opportunities to participate in community outreach and social responsibility initiatives.
Note on compliance
(Benefits are subject to internal policies and applicable tax and employment regulations.)
Equal Opportunity
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis protected by applicable law.
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