The Guest Experience Manager is the head of the department in the hotel, ensuring compliance with product, service and image standards, for the maximum satisfaction of customers, always offering unique and personalised experiences and committing to achieve excellence in customer satisfaction and optimisation of economic and human resources under their responsibility.
📌 Guest Experience Manager - Melia Serengeti Lodge (Mara)
🏢 Melia Hotels International
📍 Mara
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