Finnish Speaking Customer Service Agent for Video Streaming Services

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across the European landscape. We pride ourselves on providing bespoke career development opportunities, particularly for those seeking high-impact Finnish-speaking jobs within the rapidly expanding technology and digital media sectors.

Job Overview

We are currently sourcing exceptional talent for a Finnish Speaking Customer Service Agent for Video Streaming Services position in Spain. This unique opportunity allows you to join a global leader in the streaming platforms industry, providing elite technical and account support to a passionate subscriber base while enjoying the Mediterranean lifestyle.

Key Responsibilities

- Deliver world-class support to subscribers of a premier streaming platform via chat, email, and phone.
- Assist users with technical troubleshooting related to video streaming quality, app connectivity, and device compatibility.
- Manage account-related queries, including billing, subscription tiers, and content accessibility.
- Provide personalized recommendations and navigate users through the platform’s extensive media library.
- Maintain high levels of customer satisfaction by ensuring efficient and empathetic resolution of streaming service issues.
- Collaborate with internal teams to escalate complex technical bugs impacting the user experience.
- Continuously stay updated on the latest streaming platform features, releases, and software updates.

Requirements

- Native or fluent Finnish (spoken and written) is mandatory.
- Professional proficiency in English for inter-departmental communication.
- Strong technical aptitude and a genuine passion for the digital streaming and entertainment industry.




- Exceptional communication skills with a customer-centric mindset.
- Valid EU passport or valid residency status permitting work in Spain.
- Ability to thrive in a fast-paced environment, making this one of the most exciting Finnish-speaking jobs currently available.

What We Offer

- Competitive Monthly Salary package.
- 2 Extra Salaries per year (13th and 14th salary bonus).
- Fully Paid Relocation Package (flight, airport transfer, and hotel accommodation upon arrival).
- Monthly Performance Bonus linked to service quality.
- Comprehensive Health Insurance coverage.
- Fully paid professional training to ensure your success in the streaming platforms industry.
- Opportunities to build a rewarding career through one of the best jobs in Spain.
- And Much More...

Life in Spain

Relocating for the Finnish Speaking Customer Service Agent for Video Streaming Services position in Spain offers more than just a career move; it is a gateway to the vibrant Mediterranean lifestyle. Spain provides a stunning backdrop of history, culture, and world-renowned sunshine, making it an adecuado destination for professionals looking for a perfect work-life balance while enjoying the unique energy that only Spain can offer.

By accepting this role among our featured jobs in Spain, you will immerse yourself in an environment famous for its exquisite gastronomy, welcoming locals, and ancient landmarks. With Mercier Consultancy Group handling your seamless relocation to Spain, you can focus on enjoying the high quality of life that this beautiful country consistently provides.

How to Apply

Are you ready to take the next step in your career with a global leader in the streaming sector? If you meet the criteria for this Finnish Speaking Customer Service Agent for Video Streaming Services position in Spain, click Apply Now to submit your CV. We look forward to reviewing your application. Best regards from the team at Mercier Consultancy Group.

📌 Finnish Speaking Customer Service Agent for Video Streaming Services – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España