Finnish Speaking Customer Service Agent for Public Sector Services

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with high-impact career opportunities across Europe. We take pride in our ability to source exceptional candidates for prestigious Government & Public Sector projects, ensuring a seamless bridge between professional excellence and public service delivery.

Job Overview

We are currently seeking a motivated professional to join our team as a Finnish Speaking Customer Service Agent for Public Sector Services. This Finnish Speaking Customer Service Agent for Public Sector Services position in Spain offers a unique chance to support vital administrative operations while building your international career in the Government & Public Sector industry.

Key Responsibilities

- Provide high-quality support to citizens regarding Government & Public Sector inquiries via telephone, email, and chat.
- Maintain accurate records of all public service interactions, ensuring data integrity and strict adherence to privacy regulations.
- Represent the Government & Public Sector with professionalism, empathy, and high ethical standards.
- Navigate complex administrative databases to provide accurate, up-to-date information to the public.
- Collaborate with international teams to optimize communication flows within the public service framework.
- Stay informed on current public sector policies to assist users with administrative procedures and government documentation.
- Handle sensitive information with the utmost discretion, adhering to strict confidentiality guidelines required by the industry.

Requirements

- Native or fluent Finnish (spoken and written) is mandatory for this role.
- Professional fluency in English to coordinate with our international team.
- Valid EU passport or a work permit that allows for full-time employment in Spain.




- Strong communication skills and a passion for public service and community assistance.
- Experience in customer service, ideally within the public sector or a high-volume corporate environment.
- Ability to work efficiently in a remote setting while maintaining high standards of productivity.

What We Offer

- Competitive Monthly Salary that reflects your expertise in this Finnish-speaking role.
- Two extra salaries per year (13th and 14th salary), boosting your annual income.
- Monthly Performance Bonus linked to your dedication and service quality.
- Fully Paid Relocation Package (flight to Spain, airport transfer, and hotel accommodation upon arrival).
- Comprehensive, fully paid training program to ensure you thrive in your new role.
- Private Health Insurance and access to exclusive employee wellness benefits.
- An opportunity to build a career through high-growth jobs in Spain with Mercier Consultancy Group.

Life in Spain

Embarking on one of the many exciting jobs in Spain provides more than just a paycheck; it is a lifestyle transformation. Enjoy the Mediterranean climate, world-class historical sites, and the warm, inviting culture that makes Spain a premier destination for professionals globally. From the vibrant life of its urban centers to the serene islands, there is a perfect balance for everyone.

We ensure your transition is smooth with our comprehensive relocation support, allowing you to enjoy the high quality of life in Spain from day one. Immerse yourself in the exceptional culinary experiences and the relaxed, yet productive environment that defines modern working life in Spain. Join us and discover why so many talents choose to advance their careers in this beautiful country.

How to Apply

If you are ready to take the next step in your career and join a prestigious firm, we invite you to apply now. Submit your resume and join the Mercier Consultancy Group team as our newest Finnish Speaking Customer Service Agent for Public Sector Services. We look forward to hearing from you.

📌 Finnish Speaking Customer Service Agent for Public Sector Services – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España