Polish Speaking Customer Service Agent for Hospitality

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European recruitment and bespoke business process outsourcing. We bridge the gap between world-class talent and industry-leading corporations, specializing in placing high-caliber professionals in rewarding, global career opportunities.

Job Overview

We are currently seeking a motivated professional to join our team as a Polish Speaking Customer Service Agent for Hospitality position in Spain. This is an exceptional opportunity for service-oriented individuals to advance their careers within the vibrant hospitality sector while enjoying the Mediterranean lifestyle. Discover why so many professionals choose us for the best Polish-speaking jobs in Spain.

Key Responsibilities

- Deliver exceptional customer service experiences to guests within the international hospitality industry.
- Manage high-volume inquiries regarding reservations, hotel amenities, and travel logistics in Polish.
- Ensure guest satisfaction by providing professional, empathetic, and efficient support across multiple communication channels.
- Collaborate with general hotel partners to resolve booking issues and enhance guest loyalty.
- Maintain comprehensive records of guest interactions within our CRM to drive service excellence.
- Uphold the premium brand standards expected within the prestigious hospitality sector.
- Act as a brand ambassador for our clients, ensuring consistent quality of service in all Polish communications.

Requirements

- Native or fluent Polish (spoken and written) is mandatory for this role.
- Proven experience or a strong passion for the hospitality or travel industry.
- Valid EU passport or a valid work permit for Spain.




- Excellent communication and interpersonal skills, essential for high-end hospitality service.
- Ability to thrive in a remote work environment while remaining a collaborative team player.

What We Offer

- Competitive Monthly Salary package.
- Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary).
- Fully Paid Training programs to ensure your success in the hospitality industry.
- Health Insurance coverage for your peace of mind.
- Fully Paid Relocation Package, including flights, airport transfers, and hotel accommodation.
- Monthly Performance Bonus to reward your dedication and excellence.
- Career development opportunities within one of the most exciting job markets in Europe.

Life in Spain

Embarking on one of our Polish-speaking jobs in Spain means more than just a career change; it is a lifestyle upgrade. Spain offers a perfect blend of ancient history, world-famous beaches, and a vibrant social culture that ensures work-life balance. When you secure a Polish Speaking Customer Service Agent for Hospitality position in Spain, you get to enjoy 300 days of sunshine and the warmth of the Mediterranean spirit.

Our comprehensive relocation package makes your transition to Spain seamless and stress-free. From the moment you arrive, you will experience the world-renowned cuisine, hospitable locals, and the high quality of life that makes Spain one of the most desirable destinations for expats. Start your journey with Mercier Consultancy Group and see why jobs in Spain are the highlight of any professional resume.

How to Apply

If you are ready to elevate your career and join a dynamic team in the heart of the hospitality industry, we encourage you to click Apply Now. Our recruitment team at Mercier Consultancy Group is eager to review your profile and guide you through the next steps of your journey to success in Spain.

📌 Polish Speaking Customer Service Agent for Hospitality – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España