Finnish Speaking Customer Service Agent for Automotive Industry

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we pride ourselves on facilitating career-defining opportunities for professionals seeking high-impact roles, such as our current Finnish Speaking Customer Service Agent for Automotive Industry position in Spain.

Job Overview

We are currently looking for a passionate communicator to join our client's prestigious automotive team. This role is a fantastic opportunity for those seeking Finnish-speaking jobs in an international environment, where you will serve as the primary brand ambassador for leading automotive manufacturers while enjoying the sunny lifestyle of Spain.

Key Responsibilities

- Provide high-quality technical and general support to customers regarding their automotive vehicles.
- Assist vehicle owners with inquiries concerning service intervals, warranty coverage, and feature navigation.
- Manage communication via telephone, email, and live chat, maintaining the premium standards of the automotive brand.
- Resolve customer concerns with efficiency and professional empathy to ensure brand loyalty.
- Document all automotive service interactions accurately within our CRM system.
- Collaborate with internal departments to facilitate seamless customer experiences across the automotive value chain.
- Stay updated on the latest automotive trends and vehicle technologies to provide accurate information.

Requirements

- Native or fluent Finnish (spoken and written) is mandatory for this role.
- Valid EU passport or a valid work permit for Spain.




- Strong interest in the automotive industry and eagerness to learn about vehicle technology.
- Excellent communication skills with a focus on problem-solving and customer satisfaction.
- Computer literacy and ability to navigate multiple software platforms simultaneously.
- Commitment to excellence in a remote-capable professional environment.

What We Offer

- Competitive Monthly Salary plus 13th and 14th salary bonuses.
- Fully Paid Relocation Package including flight, airport transfer, and initial hotel accommodation.
- Comprehensive, fully paid training on automotive systems and brand protocols.
- Attractive monthly performance bonus for achieving high service targets.
- Health insurance and additional employee benefits package.
- Career growth prospects within the automotive sector and international BPO industry.
- A modern, supportive, and multicultural working environment in Spain.

Life in Spain

Securing one of our Finnish-speaking jobs means embracing the vibrant culture and history of Spain. With over 300 days of sunshine per year, life in Spain offers an unparalleled quality of life, allowing you to enjoy pristine beaches, historic sites, and a relaxed Mediterranean pace of life outside of your professional commitments.

Spain is an idóneo destination for professionals looking to combine their career growth in the automotive sector with a healthy work-life balance. From world-class dining to an affordable cost of living, choosing to relocate to Spain for this position will ensure that your time abroad is as rewarding personally as it is professionally.

How to Apply

Are you ready to accelerate your career? We invite you to submit your CV and join a dynamic team of professionals. Click the Apply Now button to start your journey to a new life in Spain with Mercier Consultancy Group. We look forward to reviewing your application!

📌 Finnish Speaking Customer Service Agent for Automotive Industry – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España