Polish Speaking Customer Service Agent for Telecommunications

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between top-tier general talent and industry-leading organizations. We pride ourselves on delivering bespoke career opportunities that define professional excellence within the European marketplace.

Job Overview

We are currently seeking talented professionals to join our client's dynamic team for a Polish Speaking Customer Service Agent for Telecommunications position in Spain. This is an exceptional opportunity to build a career in the telecommunications industry, offering comprehensive support to customers while enjoying the vibrant lifestyle of the Mediterranean.

Key Responsibilities

- Provide high-quality technical and billing support to customers within the telecommunications sector.
- Resolve complex connectivity, mobile, and internet service inquiries via phone, email, and chat.
- Ensure an exceptional customer experience by maintaining deep knowledge of the latest telecommunications products.
- Troubleshoot technical device issues and guide customers through network configurations.
- Identify and upsell relevant telecommunications services to enhance customer value.
- Maintain accurate records of customer interactions within the internal CRM systems.
- Collaborate with international teams to meet performance benchmarks and service level agreements.

Requirements

- Native or fluent Polish (spoken and written).
- Professional proficiency in English.
- Valid EU passport (mandatory).




- Passion for the telecommunications industry and interest in modern connectivity solutions.
- Excellent communication skills with a customer-centric approach.
- Ability to relocate to Spain for this exciting career opportunity.

What We Offer

- Competitive Monthly Salary.
- 2 Extra Salaries Per Year (13th and 14th salary).
- Monthly Performance Bonus.
- Fully Paid Relocation Package (flight, transfer, hotel).
- Fully Paid Professional Training.
- Comprehensive Health Insurance.
- Exciting career growth prospects in one of the leading Polish speaking jobs.
- And Much More...

Life in Spain

Living in Spain offers an unparalleled quality of life, where ancient history meets a modern, sun-drenched Mediterranean lifestyle. By pursuing jobs in Spain, you will enjoy a vibrant culture, world-class gastronomy, and a welcoming community that makes settling into a new country an effortless experience. Spain is a destination that truly feels like home from the moment you arrive.

Our relocation package ensures that your transition to the Polish Speaking Customer Service Agent for Telecommunications position in Spain is smooth and stress-free. Whether you are exploring the breathtaking coastlines of Spain or enjoying a local café, you will find that professional opportunities in Spain provide the perfect balance between career growth and personal enrichment.

How to Apply

If you are ready to take the next step in your career and join a top-tier team, we invite you to apply now and join our growing list of success stories. We look forward to reviewing your application and assisting you with your move to Spain. Best regards, the recruitment team at Mercier Consultancy Group.

📌 Polish Speaking Customer Service Agent for Telecommunications – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España