French Speaking Customer Service Agent for Insurance

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, specializing in connecting top-tier talent with world-class organizations across Europe. We are recognized as a leader in the BPO sector, consistently providing exceptional career opportunities in the most vibrant hubs, including our highly sought-after French-speaking jobs in Spain.

Job Overview

We are currently seeking a motivated professional for a French Speaking Customer Service Agent for Insurance position in Spain. This role offers a unique opportunity to build your career within the fast-paced insurance industry while enjoying the benefits of living and working in a Mediterranean paradise.

Key Responsibilities

- Provide high-quality support to French-speaking policyholders regarding their insurance plans and claims.
- Manage incoming inquiries via phone, email, and chat, ensuring accuracy in all insurance-related documentation.
- Explain complex insurance policies, coverage limits, and premium terms to clients with clarity and empathy.
- Collaborate with underwriting and claims departments to resolve customer concerns efficiently.
- Maintain detailed client records in our CRM system while adhering to strict data privacy regulations.
- Stay up-to-date with current insurance regulations and company-specific product updates.
- Contribute to the team’s success by meeting performance targets and quality assurance benchmarks.

Requirements

- Native or fluent French (spoken and written) is mandatory for this role.
- Professional proficiency in English to communicate within our international office environment.
- Valid EU passport or valid Greek work permit.
- Strong interest in the insurance industry and a passion for customer success.




- Exceptional problem-solving skills and ability to handle high-pressure situations with professionalism.
- Commitment to relocating to Spain to join our expanding team of professionals.

What We Offer

- Competitive Monthly Salary with additional 13th and 14th salaries per year.
- Comprehensive, fully paid training program to master industry-specific insurance software.
- Full health insurance coverage from day one.
- Fully Paid Relocation Package, including flight tickets, airport transfer, and initial hotel accommodation.
- Attractive monthly performance bonus scheme.
- Growth opportunities within one of the leading firms providing French-speaking jobs in Spain.
- A modern, collaborative work environment with state-of-the-art facilities.

Life in Spain

Embark on an unforgettable adventure by pursuing one of our premier French Speaking Customer Service Agent for Insurance positions in Spain. This beautiful country offers a perfect blend of history, sun-drenched beaches, and a relaxed lifestyle that makes working in Spain a truly unique experience. Whether you are exploring ancient ruins or enjoying the vibrant nightlife of modern cities, Spain provides a quality of life that is second to none.

Our relocation package ensures that your transition to life in Spain is seamless and stress-free. You will experience the legendary hospitality of the local culture, world-famous Mediterranean cuisine, and a supportive expat community that makes Spain a perfect home away from home. Join thousands of international professionals who have chosen to advance their careers while discovering everything that Spain has to offer.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in a stunning location, we invite you to apply now. Simply upload your CV and a member of the Mercier Consultancy Group recruitment team will be in touch to discuss your future. We look forward to welcoming you to the team!

📌 French Speaking Customer Service Agent for Insurance – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España