French Speaking Customer Service Agent for Digital Marketing Services

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in providing high-touch, professional staffing solutions that empower professionals to advance their careers while securing the best jobs in Spain.

Job Overview

We are currently seeking a motivated professional for a French Speaking Customer Service Agent for Digital Marketing Services position in Spain. This role is a unique opportunity to join the dynamic digital marketing industry, providing world-class support and strategic guidance to a diverse portfolio of clients in a fast-paced, innovative environment.

Key Responsibilities

- Provide expert customer support for clients utilizing cutting-edge digital marketing tools and platforms.
- Assist business partners with campaign optimization and troubleshooting within the digital marketing ecosystem.
- Maintain high levels of customer satisfaction by delivering tailored, professional, and efficient communication in French.
- Collaborate with cross-functional teams to identify trends and improve service delivery for international digital marketing accounts.
- Ensure compliance with internal quality standards and service level agreements (SLAs).
- Stay updated on the latest industry developments in online advertising and search engine marketing.
- Resolve technical and billing queries effectively to ensure seamless client success.

Requirements

- Native or fluent French (spoken and written) is mandatory.
- Professional proficiency in English to collaborate within our international team.
- Valid EU passport (mandatory) to facilitate your transition to one of our top French-speaking jobs.
- Genuine interest in the digital marketing industry and online client relations.




- Strong problem-solving abilities and a customer-centric mindset.
- Previous experience in customer service, helpdesk, or digital marketing is considered a significant advantage.

What We Offer

- Competitive Monthly Salary.
- Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary).
- Monthly Performance Bonus included as part of our rewards package.
- Fully Paid Relocation Package (flight, transfer, and initial hotel accommodation).
- Comprehensive, fully paid training program to master industry-leading digital marketing tools.
- Private Health Insurance and additional corporate benefits.
- Opportunities for career growth within the thriving digital marketing industry in Spain.

Life in Spain

Embrace a vibrant Mediterranean lifestyle by choosing one of the most exciting French-speaking jobs currently available. Living in Spain offers the perfect harmony of historic culture, sunshine, and a modern, social atmosphere that makes it a top destination for expatriates. When you move to Spain, you gain access to an unparalleled quality of life, surrounded by stunning landscapes and a world-renowned culture.

Our fully paid relocation package ensures a stress-free transition, allowing you to settle into your new home in Spain with ease. From exquisite local cuisine to a thriving social scene, you will quickly find that Spain provides an exceptional backdrop for both your personal and professional growth. Join our team and experience the best that the industry and the country have to offer.

How to Apply

If you are ready to embark on a new career journey in the digital marketing industry, we encourage you to apply now. Join our successful team as a French Speaking Customer Service Agent for Digital Marketing Services and elevate your career to the next level. We look forward to receiving your application.

Best regards,
The Recruitment Team at Mercier Consultancy Group

📌 French Speaking Customer Service Agent for Digital Marketing Services – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España