Czech Speaking Customer Service Agent for AI & Technology

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. We are dedicated to providing high-touch staffing solutions, making us the preferred partner for professionals seeking elite Czech-speaking jobs and integral career advancement.

Job Overview

We are currently looking for a motivated professional to join our client as a Czech Speaking Customer Service Agent for AI & Technology position in Spain. This unique opportunity within the Information Technology (IT) industry allows you to support cutting-edge artificial intelligence solutions while enjoying a high-quality lifestyle in the Mediterranean.

Key Responsibilities

- Provide world-class support for advanced AI applications and software platforms within the IT sector.
- Assist Czech-speaking users with technical troubleshooting, account management, and product inquiries via chat, email, and phone.
- Maintain high levels of customer satisfaction by delivering precise, technical, and empathetic communication.
- Collaborate with internal technical teams to resolve complex IT-related issues efficiently.
- Stay updated on the latest developments in AI and machine learning to offer expert-level guidance to our users.
- Document all interactions and feedback within our CRM to contribute to the continuous improvement of the technology stack.
- Adapt quickly to new software updates and processes in this fast-paced Information Technology environment.

Requirements

- Native or fluent Czech (spoken and written).
- Valid EU passport (mandatory).
- Strong passion for AI, software, and the broader Information Technology industry.




- Proven track record in customer service or a related technical support role.
- Excellent problem-solving skills and the ability to explain complex technical concepts in simple terms.
- Availability to work remotely within Spain as part of our expanding team.

What We Offer

- Competitive Monthly Salary.
- 2 Extra Salaries Per Year (13th and 14th salary).
- Fully Paid Training on AI systems and industry best practices.
- Comprehensive Health Insurance package.
- Fully Paid Relocation Package (flight, transfer, hotel).
- Monthly Performance Bonus for achieving set targets.
- An exciting career trajectory within the IT industry through one of the most sought-after jobs in Spain.

Life in Spain

Choosing one of our jobs in Spain means embracing a world-renowned quality of life characterized by 300 days of sunshine and a vibrant social culture. Living in Spain offers a perfect blend of ancient history, modern urban energy, and breathtaking coastal scenery, making it an ideal destination for professionals looking for a life-changing experience.

Our full relocation package removes all friction, allowing you to settle into your new home in Spain seamlessly. Whether you are indulging in world-class Mediterranean cuisine or exploring the islands on your weekends off, you will find that the professional and personal balance in Spain is unmatched, solidifying your decision to accept this Czech Speaking Customer Service Agent for AI & Technology position in Spain.

How to Apply

If you are ready to take the next step in your career and join a dynamic IT team, we encourage you to click 'Apply Now' to submit your application. A member of the Mercier Consultancy Group recruitment team will review your profile and reach out to discuss this exciting opportunity further.

📌 Czech Speaking Customer Service Agent for AI & Technology – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España