French Speaking Customer Service Agent for Education Technology

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, renowned for bridging the gap between world-class talent and industry-leading corporations across Europe. We specialize in facilitating seamless career transitions, ensuring that candidates pursuing jobs in Spain find the perfect professional environment to thrive.

Job Overview

We are currently seeking a dedicated individual to fill the French Speaking Customer Service Agent for Education Technology position in Spain. This is an exciting opportunity to support learners and educators globally, providing high-level administrative and pedagogical support in a rapidly growing EdTech environment.

Key Responsibilities

- Provide exceptional assistance to French-speaking users regarding online learning platforms and EdTech tools.
- Resolve technical and pedagogical inquiries via phone, email, and live chat to ensure a seamless educational journey.
- Act as a primary point of contact for teachers and students, fostering a positive experience within the education sector.
- Collaborate with internal teams to provide feedback on platform updates and user-centric improvements.
- Maintain detailed records of user interactions in our CRM system to track progress and educational outcomes.
- Stay updated on the latest trends and tools within the education technology industry to offer informed advice to users.

Requirements

- Native or fluent French (spoken and written).
- Valid EU passport (mandatory).
- Strong interest in the education sector and a passion for technology.
- Excellent communication skills with the ability to explain complex technical processes to students and educators.




- Willingness to relocate to Spain for this fantastic professional opportunity.
- Previous experience in customer service or education is a distinct advantage.

What We Offer

- Competitive Monthly Salary plus 13th and 14th salary bonuses.
- Fully Paid Training to ensure you excel in the education technology space.
- Health Insurance and comprehensive benefits package.
- Fully Paid Relocation Package (flight, transfer, hotel) for a smooth start to your journey in Spain.
- Monthly Performance Bonus linked to service quality and user satisfaction.
- Opportunity to work within a dynamic, multicultural team in one of the most sought-after French-speaking jobs in Spain.

Life in Spain

Embrace the Mediterranean lifestyle when you secure one of our premium jobs in Spain. Known for its historical richness, sun-drenched beaches, and vibrant culture, Spain offers a unique work-life balance that is hard to find anywhere else. Living in Spain allows you to enjoy world-famous weather and a relaxed pace of life that complements your professional growth.

Relocating to Spain is an adventure of a lifetime, offering delicious culinary experiences and a warm, welcoming community. Whether you are exploring the ancient ruins or enjoying a coffee by the Aegean Sea, you will find that Spain provides the perfect backdrop for your career in the education industry. Join us today and discover why so many professionals choose to build their future in Spain.

How to Apply

If you are ready to elevate your career and take on this rewarding French Speaking Customer Service Agent for Education Technology position in Spain, please click the Apply Now button to submit your application. We look forward to reviewing your profile and helping you join the Mercier Consultancy Group team!

📌 French Speaking Customer Service Agent for Education Technology – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España