French Speaking Customer Service Agent for Luxury Fashion

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in talent acquisition, we specialize in facilitating career-defining opportunities for multilingual professionals seeking to elevate their careers in the heart of Europe.

Job Overview

We are currently looking for a sophisticated professional to fill the French Speaking Customer Service Agent for Luxury Fashion position in Spain. This is an exceptional opportunity to represent prestigious general fashion houses, providing high-end support while enjoying the vibrant lifestyle that comes with one of the most sought-after jobs in Spain.

Key Responsibilities

- Deliver an elite level of customer support for a renowned global luxury fashion brand.
- Provide personalized assistance regarding high-end collections, styling inquiries, and order management.
- Maintain the sophisticated tone and brand image expected within the premium Fashion & Apparel industry.
- Resolve complex client queries with elegance, precision, and efficiency across multiple digital channels.
- Build lasting relationships with fashion-forward clientele through exceptional communication and active listening.
- Collaborate with internal teams to ensure a seamless post-purchase experience for every luxury customer.
- Stay updated on the latest trends and product releases within the international Fashion & Apparel landscape.

Requirements

- Native or fluent French (spoken and written) is strictly required for this position.
- Valid EU passport is mandatory to work within our international team.
- Strong passion for the Fashion & Apparel industry with a refined aesthetic sense.
- Professional demeanor with the ability to maintain composure in a fast-paced environment.




- Excellent written and verbal communication skills in English to complement your French fluency.
- Previous experience in customer service, retail, or the fashion sector is considered a significant advantage.

What We Offer

- Competitive Monthly Salary package.
- Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary).
- Monthly Performance Bonus linked to service quality.
- Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided).
- Fully Paid Training programs to ensure your success in the fashion sector.
- Comprehensive Health Insurance and additional corporate benefits.
- A vibrant, multicultural working environment in a top-tier firm.

Life in Spain

Choosing to pursue one of our many French-speaking jobs means embracing a lifestyle where ancient history meets modern coastal living. Spain offers an unparalleled quality of life, featuring over 300 days of sunshine, breathtaking landscapes, and a rich Mediterranean culture that welcomes professionals from around the globe. Life in Spain is defined by its social atmosphere, allowing you to enjoy vibrant evenings and relaxing weekends by the Aegean Sea.

Beyond the professional advancement, moving to Spain provides an incredible opportunity for cultural immersion. From the world-famous Mediterranean cuisine to the warm, hospitable locals, you will quickly find yourself at home. With our full relocation support, transitioning to your new home in Spain is smooth and stress-free, making this the perfect time to elevate your career and experience everything this magnificent country has to offer.

How to Apply

If you are ready to take the next step in your career and join the elite team at Mercier Consultancy Group, we invite you to click 'Apply Now' to submit your application. We look forward to reviewing your profile and discussing how you can excel as a French Speaking Customer Service Agent for Luxury Fashion with us.

Best regards,
The Recruitment Team at Mercier Consultancy Group

📌 French Speaking Customer Service Agent for Luxury Fashion – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España