Finnish Speaking Customer Service Agent for E-commerce

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier integral talent and industry-leading organizations. We specialize in placing high-caliber professionals in premium roles, and we are proud to offer exclusive Finnish-speaking jobs within the vibrant retail landscape.

Job Overview

We are currently seeking a motivated professional for a Finnish Speaking Customer Service Agent for E-commerce position in Spain. This role is a unique opportunity to join a top-tier retail brand, providing world-class support to customers across the Finnish market while enjoying the exceptional lifestyle offered by jobs in Spain.

Key Responsibilities

- Deliver premium customer support via phone, email, and chat for a leading retail e-commerce platform.
- Manage order inquiries, returns, and exchanges, ensuring a seamless shopping experience for Finnish-speaking clients.
- Resolve complex consumer complaints in the retail sector with a solution-oriented approach.
- Assist customers with product navigation and inventory queries on the retail platform.
- Maintain high quality and service standards in a fast-paced e-commerce environment.
- Provide personalized assistance to ensure customer retention and brand loyalty.
- Collaborate with internal departments to streamline the logistics of retail fulfillment and customer feedback.

Requirements

- Native or fluent Finnish (spoken and written).
- Proficiency in English for team communication and training.
- Valid EU passport (mandatory).
- A background or strong interest in the retail and e-commerce industry.




- Exceptional communication skills and a passion for customer satisfaction.
- Comfortable working remotely within Spain while maintaining professional productivity.

What We Offer

- Competitive Monthly Salary.
- 2 Extra Salaries Per Year (13th and 14th salary) as part of the standard contract.
- Fully Paid Training to ensure your success in the retail sector.
- Health Insurance.
- Fully Paid Relocation Package (flight, transfer, hotel) to get you settled in your new home in Spain.
- Monthly Performance Bonus for high achievement.
- Ongoing career development in one of the most sought-after Finnish-speaking jobs in Europe.
- And Much More...

Life in Spain

Embrace the opportunity to elevate your career while enjoying the Mediterranean paradise. Spain offers an unparalleled quality of life, characterized by its golden sunshine, historical landmarks, and world-renowned culture. Choosing one of our retail-focused jobs in Spain means choosing a work-life balance that is hard to find anywhere else in Europe.

Our comprehensive relocation support ensures your move to Spain is smooth and stress-free. From the moment you arrive in Spain, you will be surrounded by a welcoming international community, incredible culinary experiences, and a vibrant local lifestyle. Join our team and discover why so many professionals are choosing the Finnish Speaking Customer Service Agent for E-commerce position in Spain as the catalyst for their professional growth.

How to Apply

If you are ready to start a new chapter in a dynamic retail environment, we invite you to take the next step. Please submit your application today to be considered for this exciting opportunity. We look forward to hearing from you. Professional Regards, The Recruitment Team at Mercier Consultancy Group.

📌 Finnish Speaking Customer Service Agent for E-commerce – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España