Polish Speaking Customer Service Agent for Food Delivery Services

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We specialize in elevating professional careers by sourcing high-impact roles for multilingual candidates seeking the best jobs in Spain.

Job Overview

We are currently seeking a motivated professional for the Polish Speaking Customer Service Agent for Food Delivery Services position in Spain. This is an exceptional opportunity to join a fast-paced environment within the integral Food & Beverage sector, providing high-quality support to Polish-speaking customers while enjoying the vibrant Mediterranean lifestyle.

Key Responsibilities

- Act as the primary point of contact for customers using our leading Food & Beverage delivery platform.
- Resolve order-related inquiries, delivery updates, and restaurant feedback with professionalism and efficiency.
- Collaborate with drivers and partner restaurants to ensure seamless delivery service and high customer satisfaction.
- Navigate multiple digital platforms to track orders and manage complex support tickets effectively.
- Maintain high quality of service standards specific to the fast-paced Food & Beverage industry.
- Identify recurring issues within the food delivery cycle and escalate them to management to improve the user experience.
- Provide personalized assistance to Polish-speaking users to build brand loyalty and trust.

Requirements

- Native or fluent Polish (spoken and written).
- Good level of English for internal company communication.
- Valid EU passport (mandatory for relocation).




- A passion for the Food & Beverage industry and providing excellent customer care.
- Strong problem-solving skills and the ability to multitask in a digital environment.
- Ability to work remotely from within Spain.

What We Offer

- Competitive Monthly Salary.
- 2 Extra Salaries Per Year (13th and 14th salary).
- Fully Paid Training programs to ensure your success in the role.
- Comprehensive Health Insurance coverage.
- Fully Paid Relocation Package (flight, airport transfer, and initial hotel accommodation).
- Monthly Performance Bonus linked to your success in the Polish Speaking Customer Service Agent for Food Delivery Services position in Spain.
- And Much More, including networking events and career development pathways.

Life in Spain

Embracing one of our Polish-speaking jobs means more than just a career step; it means immersing yourself in the world-renowned culture of Spain. With its glorious Mediterranean climate, iconic historic sites, and a welcoming local community, Spain offers an unparalleled quality of life for international professionals.

Beyond the workplace, you will enjoy world-class culinary experiences that define the local Food & Beverage culture. Relocating to Spain provides the perfect balance of professional growth and leisure, making it one of the most desirable locations for those seeking long-term success in Spain.

How to Apply

If you are ready to take the next step in your career and join a vibrant team in a beautiful country, please click "Apply Now" to submit your application. Our recruitment consultants at Mercier Consultancy Group look forward to reviewing your profile and helping you start your journey in Spain.

📌 Polish Speaking Customer Service Agent for Food Delivery Services – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España