Polish Speaking Customer Service Agent for Energy & Utilities

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We pride ourselves on our bespoke approach to career development and are currently facilitating exclusive Polish-speaking jobs for industry leaders in the heart of the Mediterranean.

Job Overview

We are searching for a highly professional individual to join our team as a Polish Speaking Customer Service Agent for Energy & Utilities position in Spain. This role is a vital pillar in our client's infrastructure, ensuring seamless support for energy consumers while enjoying the professional growth and sunshine that only jobs in Spain can offer.

Key Responsibilities

- Deliver exceptional support to Polish-speaking clients regarding their energy consumption, billing inquiries, and utility account management.
- Expertly handle inbound queries related to energy supply changes, grid connectivity, and sustainable utility solutions.
- Ensure high levels of customer satisfaction by resolving complex energy service issues with empathy and technical accuracy.
- Maintain detailed records of customer interactions within the utility CRM system to ensure regulatory compliance.
- Promote energy efficiency programs and provide proactive guidance on smart-meter usage and utility account optimization.
- Collaborate with cross-functional teams to streamline communication and improve the quality of energy services provided to clients.

Requirements

- Native or fluent Polish (spoken and written).
- Valid EU passport (mandatory).
- Proven experience in a customer-centric environment, ideally within the energy, telecommunications, or utility sectors.
- Strong digital literacy and the ability to navigate complex CRM software with ease.




- Excellent communication and problem-solving skills tailored to high-pressure utility environments.
- Passion for professional growth in the international energy sector through this unique Polish Speaking Customer Service Agent for Energy & Utilities position in Spain.

What We Offer

- Competitive Monthly Salary.
- 2 Extra Salaries Per Year (13th and 14th salary).
- Fully Paid Training.
- Health Insurance.
- Fully Paid Relocation Package (flight, transfer, hotel).
- Monthly Performance Bonus.
- Career development opportunities within the international energy market.
- The opportunity to build your career among the best Polish-speaking jobs currently available in Europe.

Life in Spain

Relocating for the Polish Speaking Customer Service Agent for Energy & Utilities position in Spain offers more than just a job; it offers a lifestyle change. Spain is renowned for its incredible Mediterranean climate, offering over 300 days of sunshine a year and a culture that values work-life balance, deep history, and vibrant social connectivity. When you secure one of these sought-after jobs in Spain, you become part of an international community that enjoys a high standard of living and a relaxed, welcoming atmosphere.

Our comprehensive relocation package ensures your move to Spain is seamless and stress-free, allowing you to focus on your new career. From the world-famous Mediterranean cuisine to the stunning coastal landscapes, living in Spain provides an unparalleled quality of life. Embrace the opportunity to combine your professional aspirations with the breathtaking beauty of Spain, and see why so many professionals choose us for their next career move.

How to Apply

If you are ready to elevate your career and join a dynamic team in a stunning location, please click the "Apply Now" button below. Our team at Mercier Consultancy Group is eager to review your application and discuss how your skills align with this premium opportunity.

Best regards,
The Recruitment Team at Mercier Consultancy Group

📌 Polish Speaking Customer Service Agent for Energy & Utilities – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España